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Heiser Ford Lincoln

Glendale, WI

4.2
1,795 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,795 reviews

June 17, 2025

I work for Runnion Equipment in Hodgkins Il One of my rental customers brought the truck in for a fuel leak. Great customer service More

by jrblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 17, 2025

Had a lot of glue on my tires. Not please at all. Didn't get the tires I wanted 😕 More

by GLORIASPENCER105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellianna Haliga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Heiser Ford Lincoln responded

Gloria, thank you for taking the time to complete a review. We're sorry this happened. We'd like the opportunity to hear more about your experience and hopefully, turn things around for you. Your feedback has been forwarded to management and someone will reach out. In the meantime, please feel free to contact David Lopez at (414) 247-8850 or via email david.lopez@heiser.com. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 16, 2025

Meagan understood and explained the features of my car and help me make the purchase at my pace. More

by lm.smith1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Meagan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Heiser Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

June 07, 2025

People were nice the deal went good. The SUV was in good condition very clean. More

by joytankus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Heiser Ford Lincoln responded

Thank you so much for taking the time to leave us a great review. Congratulations on your new purchase! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

June 07, 2025

I felt everyone I interacted with at Heiser was very helpful. I didn’t feel any pressure and I felt like they were listening to my needs. It was a much more pleasant experience than I anticipated. I def More

by mizruthe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Krushas
Jun 07, 2025 -

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 28, 2025

Everybody was so helpful at the dealership it was amazing to me and how they work More

by michelle.lewis72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 26, 2025

Very good and quick service,I didn't have an appointment but took of me right away More

by J_OHN3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 22, 2025

The whole team and Salesman were very well spoken and broke down the details of the maintenance work that was given to the vehicle. Timing was not so bad this time the waiting for my car less than 2 hour More

by Rita4522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Heiser Ford Lincoln responded

Dear Rita, Thank you for leaving us a 5 star rating and feedback. We are so glad to hear you had a positive experience with us! Thank you for your business. We look forward to providing you with another 5 star experience upon your return!

May 18, 2025

Extremely helpful, went above and beyond to get me into my dream car. Will be using them for future purchases! More

by xolainie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

May 15, 2025

Everything went well. The car was picked up and delivered on time and serviced well. More

by CSTEMPER
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
May 15, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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