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Heiser Ford Lincoln
Glendale, WI
1,827 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,827 reviews
July 28, 2025
Our Heiser Team for our new vehicle consisted of Bob Gigl, John Hutchinson and Bassim Farhoud and we couldn't be happier with the service! These 3 gentlemen are top tier and you are lucky to have them! Gigl, John Hutchinson and Bassim Farhoud and we couldn't be happier with the service! These 3 gentlemen are top tier and you are lucky to have them! Thank you guys, we will see you on the next one! Sam More
by PlumbDr
Verified Customer
July 27, 2025
Had to wait 2 weeks for an appointment. Had to wait overnight for part. Then I had to call to find out my car was ready. The work on the car was satisfactory. The service I rate at 2. Had to wait overnight for part. Then I had to call to find out my car was ready. The work on the car was satisfactory. The service I rate at 2. More
by swardell
Employees Worked With
July 25, 2025
It was an awesome smart experience. Loved every service rendered. The shuttle too was quite great Loved every service rendered. The shuttle too was quite great More
by yommypro11
July 18, 2025
Overall, my experience was positive, but I was disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charg disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charge for wheel locks, neither of which were clearly explained upfront. When we questioned these fees, the dealer initially agreed to remove them, but then attempted to convince us to re-add the package at a reduced price of $1,000. After we insisted that we did not want it, the dealer still included the wheel lock charge, claiming there was no service technician available to remove them and we had no choice but to accept it. However, after leaving, we noticed that the service station was open and staffed, so it appears removal would have been possible. More
by ermz_80
July 12, 2025
Prompt courteous, they went out of their way to ensure I had a great experience had a great experience More
by kformico
July 09, 2025
Great innovative service s. The service works with my busy schedule. I'm glad your center is close by. The service works with my busy schedule. I'm glad your center is close by. More
by dshe313180
July 05, 2025
Everyone was very helpful. Even while working Memorial Day. And I love my new truck. Even while working Memorial Day. And I love my new truck. More
by hobanaj
June 30, 2025
Philip was so helpful when it came to scheduling and appointment for my car! He was very detailed going over the cost of maintenance and estimated time it’ll take. He even offered for me to get a ride o appointment for my car! He was very detailed going over the cost of maintenance and estimated time it’ll take. He even offered for me to get a ride on the shuttle they provide, so I didn’t have to sit there for a few hours! So friendly (: More
by tiffany
Employees Worked With
June 30, 2025
Phil was quick and responsive keeping me updated throughout the entire process can’t complain throughout the entire process can’t complain More
by Cdwill28
June 30, 2025
Great service from the team. I had follow up concerns and the took care of it right away. I had follow up concerns and the took care of it right away. More
by desty0
Employees Worked With
