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Heiser Toyota

Milwaukee, WI

4.7
8,120 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,120 reviews

July 25, 2026

Listen attentively, check into concern(s), send video of things to be addressed, customer service is top notch?? More

by kittusa
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Jul 25, 2026 -

Heiser Toyota responded

Thank you for noting how our team listened to your concerns, looked into them, and shared a clear video of the items to be addressed on your Toyota. It’s rewarding to know our service stood out for you, and we appreciate your kind feedback. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 24, 2026

Very professional and friendly. Nate was very kind and professional I had waited a bit and saw my car was at the front. Nate checked to see what was the hold up. More

by lizxelhua
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Jul 24, 2026 -

Heiser Toyota responded

We’re glad Nathaniel provided friendly, professional assistance while you waited. It’s great to know he checked on your Toyota Corolla Hybrid so you could get back on the road. Thank you for trusting us with your service. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 23, 2026

Good quality service Done Done Done Aaa aaa aaa aaa aaa Aaa aaa aaa aaa aaa More

by toddkruse2
Recommend Dealer
Yes
Employees Worked With
Tom, Drew and Joe
Jul 24, 2026 -

Heiser Toyota responded

We appreciate the five-star rating and your trust in us for servicing your Toyota Tacoma. It’s great to hear the quality met your expectations, and we look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 23, 2026

Had good communication and good service. Though I wish there was a better plan of action or guaranteed follow up on the trunk issue with our van More

by marryingmaria2017
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
July 23, 2026

Had good communication and good service. Though I wish there was a better plan of action or guaranteed follow up on the trunk issue with our van More

by marryingmaria2017
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
July 23, 2026

It was fairly priced work for a dealership and Kevin was awesome! Really nice and professional More

by andrewronholt
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Jul 23, 2026 -

Heiser Toyota responded

We’re glad the service on your Toyota RAV4 offered fair value and quality. Kevin appreciates your praise of his friendly and professional approach. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 23, 2026

Very friendly and knowledgeable. Excellent service. I would reccomend anyone to purchase a vehicle at Heiser. More

by tommikul1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Heiser Toyota responded

It’s great to know our team was both friendly and knowledgeable. Enjoy your new Toyota Camry, and thank you for recommending us to others. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 22, 2026

Kevin made the difference as he corrected a poor performance from a previous visit and kept me as a customer as a result More

by OBRIEN.AMY73
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Jul 23, 2026 -

Heiser Toyota responded

We’re glad Kevin corrected the performance issue from your previous visit and kept you on board. We appreciate your loyalty as a Toyota customer. Thank you for the five-star review. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 22, 2026

Kevin made the difference as he corrected a poor performance from a previous visit and kept me as a customer as a result More

by OBRIEN.AMY73
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Jul 23, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin was able to resolve the issue with your Toyota Highlander and keep you on board. We appreciate your patience after the earlier visit. Thank you for trusting our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 22, 2026

Very courteous, skilled technicians and great customer service I would recommend them to friends and relatives More

by masuz1w
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Jul 23, 2026 -

Heiser Toyota responded

Peter and our service team appreciate you highlighting the courteous, skilled care your RAV4 Hybrid received. We’re pleased that customer service met your expectations and that you’d recommend us to friends and relatives. It’s been our pleasure assisting you, and we look forward to serving your Toyota needs again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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