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Heiser Toyota

Milwaukee, WI

4.7
8,334 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,334 reviews

November 08, 2026

Served quickly and professionally. Done in 45 minutes (expecting about an hour). Nice waiting area; brought some work to do and had plenty of room to work. More

by TSCHWABEE
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
November 07, 2026

Friendly, helpful sales person. Always greets me when i come in for service with my other vehicles More

by TDBLAUBACH
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Nov 07, 2026 -

Heiser Toyota responded

We’re glad Jordan makes you feel welcome whenever you stop in for service. Thank you for choosing our team for your new Toyota 4Runner purchase! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 06, 2026

Vincent understood my concerns and took care of us very well. He followed up like I wanted and was just excellent with his customer service!!!! He helped with my husband's car and my car. He always does a More

by MAY XIONG
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Nov 07, 2026 -

Heiser Toyota responded

Hearing that Vincent has taken such good care of you both over the years means a lot to our team. We're pleased he listened to your concerns and followed up as requested during service on your Toyota RAV4. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 06, 2026

Excellent service and knowledgeable employee ( Nathaniel Jenkin) And the technician awesome ?? and thank you for sending me the video description of what was wrong and what he was going to do. More

by teddy Lujero
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Nov 06, 2026 -

Heiser Toyota responded

We’re pleased you appreciated the video explaining the issue and planned work on your Toyota Sienna. Your kind words about Nathaniel’s expertise and our technician’s work mean a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 06, 2026

Javonte was easy to work with and helped us get the Toyota Grand Highlander we wanted. We’ll go back to him next time we’re looking! More

by smithsp17
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javonte LeFlore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Heiser Toyota responded

We’re glad Javonte made your Toyota Grand Highlander purchase feel straightforward and helped you find the one you wanted. Your interest in working with him again is a wonderful compliment! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 06, 2026

Everytime I come there is great service. Nathaniel was nice and efficient. He was great. More

by FIELDBR31
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Nov 06, 2026 -

Heiser Toyota responded

Knowing you consistently receive great care for your Toyota Corolla Cross means a lot to our team. We’re glad Nathaniel made your latest service visit welcoming and efficient. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 05, 2026

Flexible and great customer service. They made the process smooth, fast, and completely hassle-free throughout.? Michael was very helpful, attentive, and made very simple. More

by g.maxwell202
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
November 05, 2026

Jordan and everyone we worked with were extremely helpful. We are very happy with the purchase of our RAV4. More

by tsburk79
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Nov 05, 2026 -

Heiser Toyota responded

Jordan and our team were happy to help with your purchase. We’re delighted you’re so pleased with your new Toyota RAV4! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 05, 2026

Courtesy promptness and availability are the best among dealerships in the area. Great to deal with. More

by dlstobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2026 -

Heiser Toyota responded

Knowing you found our team considerate, responsive, and easy to reach during service on your Toyota RAV4 Hybrid means a lot to us. Thank you for the five-star rating! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 04, 2026

I have mentioned this previously , Heiser Toyota is the ONLY Toyota dealership I will ever take my car . I trust them. I respect the family ownership philosophy. I feel Mary Ann Scaffidi is wise in knowing More

by TLROGOWSKI
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Nov 04, 2026 -

Heiser Toyota responded

Your continued trust in our team means a great deal to us. We're glad our family ownership philosophy resonates with you and that you feel confident choosing us for service on your Toyota RAV4 Hybrid. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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