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Heiser Toyota
Milwaukee, WI
8,250 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,250 reviews
September 27, 2026
Great experience! Kevin was kind, professional and kept me updated along the way. It took about an hour which is exactly what Kevin told me. Kevin was kind, professional and kept me updated along the way. It took about an hour which is exactly what Kevin told me. More
by elaine.wulf
Verified CustomerEmployees Worked With
September 27, 2026
I appreciate the video that was sent with the detailed explanation of what I was seeing in the video. I was surprised to find out that the cost of the oil change was as high as it was. explanation of what I was seeing in the video. I was surprised to find out that the cost of the oil change was as high as it was. More
by OJOE196100000
Employees Worked With
September 25, 2026
Outstanding customer service provided by Tom. Tom went out of his way to fill up my tires and helped me solve my tire issue. I received an amazing video explaining everything that was done on my Tom went out of his way to fill up my tires and helped me solve my tire issue. I received an amazing video explaining everything that was done on my car. More
by Lakeitha.snow
Employees Worked With
Toyota Tom
September 25, 2026
Was easy to work with. Took a while to get the vehicle after ordering but worked with us when the vehicle arrived with a different color interior. Took a while to get the vehicle after ordering but worked with us when the vehicle arrived with a different color interior. More
by jeffjolson
September 25, 2026
Very personable and friendly! He told me everything in detail step by step step through visit, and also gave me a free car wash! He told me everything in detail step by step step through visit, and also gave me a free car wash! More
by RSTOLZ5833
Employees Worked With
September 24, 2026
I was there for more than an hour and a half for an oil change and tire rotation and my tire pressure was low. It would've been nice for them to fill my tire up. change and tire rotation and my tire pressure was low. It would've been nice for them to fill my tire up. More
by onnaphipps24
September 23, 2026
Great! Michael Wemmer was the best service advisor I've had in over 50 years in the automotive industry! Michael Wemmer was the best service advisor I've had in over 50 years in the automotive industry! More
by dsandy
September 23, 2026
Efficient, friendly, informative & thorough! My experience with the dealership was efficient, friendly, informative & thorough! I have no complaints. My experience with the dealership was efficient, friendly, informative & thorough! I have no complaints. More
by marakelly8465
Employees Worked With
Tom
September 23, 2026
I like the people who check my car. Been to this place since i bought my car. Good service. Been to this place since i bought my car. Good service. More
by CHAOTHAO99
