Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,493 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,493 reviews

March 29, 2024

Al was great to work with. Everything was explained clear and well. We are happy with our new vehicle from this dealership. More

by Yee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
Mar 29, 2024 -

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Al, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 28, 2024

Went to Service department for my 6 month maintenance and as always has been a smooth experience More

by MAYUKH2005
Recommend Dealer
Yes
Report | Print
Mar 28, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2024

Work was done in a professional and satisfactory manner Tom was very helpful and professional More

by LASUSAV
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 28, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2024

Tom always provides great service. Tom kept me up to date and informed of the status of my repair. More

by ONEPACKMAN004
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 28, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2024

Informative, courteous, professional He is pleasant to work with and shows a genuine interest in helping people More

by ND5
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 28, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2024

Great Experience and respectful staff. Recently purchased a 2024 Corolla Hybrid and Jordan C. helped me through the process. Jordan was respectful and patient with all questions I had. I b More

by rliogon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Report | Print
Mar 29, 2024 -

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that Jordan had the opportunity to provide you with excellent service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 27, 2024

Peter always is very kind, prompt, attentive and courteous to his customers. He does excellent job to keep us all happy with the service. More

by safig98182
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Jul 05, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2024

Peter was polite and kept me informed of the progress for my vehicle. He treated me with respect and kindness. More

by BrmBrm
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Mar 27, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience with Peter! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2024

Easy to deal with the service department Tom was very courteous and wasn't condensing Great More

by BILLELLIOTT2
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 27, 2024 -

Heiser Toyota responded

Bill, Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2024

Quick and professional Completed the job in a timely matter and it was well done More

by Bob
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Report | Print
Mar 27, 2024 -

Heiser Toyota responded

Hi Bob: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

1
...
123
124
125
...
750