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Heiser Toyota
Milwaukee, WI
7,519 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,519 reviews
March 11, 2025
Truly one of the only good Toyota dealers left in the Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it her Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it here. Go see Roger Droukas, he will take care of you! More
by Tyreej
Employees Worked With
March 11, 2025
The service department called me before I needed service and we discussed when to bring the vehicle in. The mileage was low and I went on a trip. During the trip the mileage was met so I contacted my salesm and we discussed when to bring the vehicle in. The mileage was low and I went on a trip. During the trip the mileage was met so I contacted my salesman and he set up service thru email to get an appointment. They we able to get me in quickly. When I went in for service they completed it within an hour. My salesman was able to spend time with me for training on the hands free controls. I appreciate all they did so I can enjoy this well engineered vehicle. More
by ralanerdmann
Verified CustomerMarch 10, 2025
Toyota did a great job of making me feel comfortable buying my first car. They made the process stress free and easy! I am so thankful for my first car purchase being an easy one. buying my first car. They made the process stress free and easy! I am so thankful for my first car purchase being an easy one. More
by aaronfolk10
March 10, 2025
Very friendly and professional. Explain all my questions and concerns. I really appreciate his job Explain all my questions and concerns. I really appreciate his job More
by umara445
Employees Worked With
March 10, 2025
Clean, Coffee tastes good. Staff were friendly. Michael who assisted me was very accommodating and very knowledgeable Staff were friendly. Michael who assisted me was very accommodating and very knowledgeable More
by doncahulogan
Employees Worked With
March 10, 2025
Greeted us nicely and answered all my questions. Made me feel confident to leave my car Made me feel confident to leave my car More
by Devans
Employees Worked With
March 10, 2025
The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the General Manager, but she didn't pick up the phone, and No call back from her. Unbelievable lies, unacceptable attitude and hard to work with. Every one should be very Careful when you visit Heiser Toyota More
by Unknown
Employees Worked With
March 09, 2025
Michael was great to work with. The check in was efficient and he kept me up to date on what was going on with my car. The check in was efficient and he kept me up to date on what was going on with my car. More
by Bdk
March 08, 2025
Veet friendly people always and helpful. There to answer questions and make things happen the best for you. There to answer questions and make things happen the best for you. More
by s_olson75
March 07, 2025
scheduling was easy and completed work on timely manner. Good customer services and nice waiting room Good customer services and nice waiting room More
by huajlis@yahho.com
Employees Worked With
