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Heiser Toyota

Milwaukee, WI

4.7
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,531 reviews

July 11, 2023

I bought 3 new cars from Heiser Toyota since 2015. There is an old saying that I think fits all other car dealerships: "Hard work spotlights the character of people; some turn up their sleeves, some t More

by DDOBERT1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2023

Excellent service, helpful, competent and only place I take my car for service..ditto, ditto. More

by RGRIFFITHS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
All
Jul 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2023

The service guy named Tom was very helpful and very easy to work with. Vehicle was done when he said. More

by yoopr9
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Recommend Dealer
Yes
Employees Worked With
Al Husain
Jul 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2023

Always a quick and easy process when I visit Heiser! Friendly staff who are eager to help :) More

by BRADLEY JONES
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Peter
Jul 17, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 10, 2023

I came in to have a new key cut & fob programmed. Everyone I encountered took great care of me! Thank you all so much! Parts Guy, Colton Jose, Thomas, and all the techs who put in extra effort to mak More

by Lauraannlofton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
5 stars: Colton Jose & Thomas from Service.
Jul 10, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 08, 2023

My overall experience with Darrin was great! He was friendly, treated me and my mom with great hospitality, and was extremely helpful throughout the whole process. Made me feel like family and t More

by Jademcmiller98
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 08, 2023

James was amazing! !! Highly recommend asking for James. He connected with us on a personal level and made us feel comfortable and welcome. He took a real interest i More

by tbudreau20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 07, 2023

Kept me informed during the eight month process between ordering the car and delivery. Would work with Jordan again. More

by George
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Jordan and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 07, 2023

I have been serviced by Heiser for 15yrs! On my last visit a few weeks ago I was having some emotional difficulties and Peter in the service Dept was Very Understanding!! He went above and More

by Mike D
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PETER: SERVICE WRITTER
Jul 10, 2023 -

Heiser Toyota responded

Mike, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 07, 2023

Prompt and easy to work with. Nothing feels hidden or unexpected. Appreciate their timely servicing More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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