Heiser Toyota

I’m a repeat customer, the dealership is straightforward with their customers. Al is great about answering questions and being efficient and considerate with the customers time with their customers. Al is great about answering questions and being efficient and considerate with the customers time More

Al was great to work with. Standard dealer confusing documentation and pricing (not a fan), but Al worked through it until we negotiated a fair deal. Would definitely return fo Standard dealer confusing documentation and pricing (not a fan), but Al worked through it until we negotiated a fair deal. Would definitely return for another purchase. More

I was happy the dealer did not additional fees over the MSRP and the whole pricess was seemless MSRP and the whole pricess was seemless More

The salesman didn't give us any options with tires, only quoted us for one set. Also, we were on a tike crunch and needed to leave close to around the quoted time of 2 hours. Instead, our car was finished a quoted us for one set. Also, we were on a tike crunch and needed to leave close to around the quoted time of 2 hours. Instead, our car was finished and just sitting there while we were panicking that we wouldn't be back to see my dying grandpa in time. More

Courtesy was great. Troubleshooting was right. I did get the chance to wash my immediately after service. Troubleshooting was right. I did get the chance to wash my immediately after service. More

Roger was attentive, honest, and incredibly knowledgeable when I was purchasing my Tacoma. He was quick to respond and even sent a few videos of the vehicle prior to me making the 5 hour drive to Heiser. I w when I was purchasing my Tacoma. He was quick to respond and even sent a few videos of the vehicle prior to me making the 5 hour drive to Heiser. I will be purchasing my future vehicles and referring my family and friends to him! Colt was super quick with the finance paperwork and walked me through the additional plans that I could add. He was able to help me pick a certain add on that would be beneficial rather than pushing me to purchase something that I wasn’t sure of. More

Service was great as usual. In and out in less than two hours for an oil change, tire rotation, and emissions. In and out in less than two hours for an oil change, tire rotation, and emissions. More

I got the help I needed and they helped with making it possible for me to get a car. possible for me to get a car. More

Kevin wasn’t helpful made us schedule an appointment even tho the car was being brought in that same day with a front flat tire which isn’t safe to drive. I have a newer 2022 RAV4 and all the packages seems tho the car was being brought in that same day with a front flat tire which isn’t safe to drive. I have a newer 2022 RAV4 and all the packages seems odd he’s make me schedule an appointment when the guys got my car in and out in less than a few hours. My son in law and daughter were trying to take care of it while I had their daughter at recital dance. Also should be noted the attitude of rudeness from Kevin when talking with my daughter. Also I didn’t cancel the appointment he made for Monday when my car was fixed on Saturday should have been something he should have done we made it clear the car was on its way Saturday. More

Service without any complications. This was a scheduled regular maintenance visit for Highlander. Nothing was added. This was a scheduled regular maintenance visit for Highlander. Nothing was added. More