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Heiser Toyota
Milwaukee, WI
8,287 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,287 reviews
October 06, 2026
Efficient. Respectful. Skilled. The experience was ideal for new customers. Happy to come back. Great! Respectful. Skilled. The experience was ideal for new customers. Happy to come back. Great! More
by wsolberg8
Verified Customer
October 06, 2026
Too long of a wait. My 4Runner sat for 45 min in carport service area. 4:30 Appointment. Arrived at 4:15 pm. Truck sat until 5:00 pm. Received truck back around 5:45 pm. My 4Runner sat for 45 min in carport service area. 4:30 Appointment. Arrived at 4:15 pm. Truck sat until 5:00 pm. Received truck back around 5:45 pm. More
by rgreen314
October 06, 2026
Already described above More expensive and time-consuming than expected (6-year checkup) but happy with service. For $1500 would be nice to throw in car wash (they gave me a coupon but not sure when I'll get than expected (6-year checkup) but happy with service. For $1500 would be nice to throw in car wash (they gave me a coupon but not sure when I'll get back to use it). More
by Caroline
October 05, 2026
I had a good experience at the dealership. My issue was resolved promptly and because it was a simple fix, I was not charged. My issue was resolved promptly and because it was a simple fix, I was not charged. More
by lisamorselli
October 05, 2026
He was very present and informative during my appointment. He made me feel very comfortable and confidentially my decision to have my maintenance taken care of at the dealership. Absolute A1 serv appointment. He made me feel very comfortable and confidentially my decision to have my maintenance taken care of at the dealership. Absolute A1 service from Michael and his colleagues, all around. More
by jazzmynea22
October 03, 2026
Was greeted when arriving. Services were explained and done promptly. A prepaid coupon I wanted to use had expired but my service advisor still gave me some money off. Services were explained and done promptly. A prepaid coupon I wanted to use had expired but my service advisor still gave me some money off. More
by MJROZAN7
October 02, 2026
Tom was great! The overall experience was great! The multi points check video was great and helped me to understand the present situation of the car. The overall experience was great! The multi points check video was great and helped me to understand the present situation of the car. More
by EZYWIEC
Employees Worked With
October 01, 2026
Easy access to the Service Department, all on task and pleasant. Dealership clean and attractive with nice seating and free drinks available. pleasant. Dealership clean and attractive with nice seating and free drinks available. More
by genemerickson66
