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Heiser Toyota

Milwaukee, WI

4.7
8,058 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,058 reviews

June 15, 2026

Showed me everything in the car How yo use my phone. So kind. Great employee More

by vintageautoservice
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
June 14, 2026

Professional, & friendly Squeezed me in on short notice Would commend Rated a 5 Nothing more needs to be said More

by brianschultz500
Recommend Dealer
Yes
Jun 14, 2026 -

Heiser Toyota responded

It’s wonderful to hear our team could fit your Toyota RAV4 Hybrid in on short notice while keeping things friendly and professional. Thank you for the five-star rating and we look forward to welcoming you back. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

The salespersons are very helpful. They make sure their customers questions are answered correctly and that their customers needs are met. More

by vpkhang68
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorgo Ndina
Jun 14, 2026 -

Heiser Toyota responded

Thank you for highlighting how our sales team guided you through every question and ensured your needs were met when picking up your new Tundra Hybrid. We appreciate your five-star feedback. Enjoy your Toyota, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

Súper atento y eficiente y muy educado exelente trabajador siempre ayudando y aclarando cualquier duda que tengas en la mejor de las maneras More

by cristianabreunoa044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny López
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Heiser Toyota responded

We’re delighted our team provided attentive, efficient and polite service for your Toyota C-HR. It’s great to know we could clarify all your questions. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

Súper agradable y atenta la verdad por eso voy desde tan lejos para allá pidiendo hacen buen trabajo ahy y muy buena atención More

by cristianabreunoa044
Recommend Dealer
Yes
Employees Worked With
No lo recuerdo
Jun 14, 2026 -

Heiser Toyota responded

Thank you for highlighting our team’s attentiveness and the quality of our work. We appreciate you traveling such a distance for Toyota service. We look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

They listen and they always do the best to give me the best deal they can financially. More

by SHINEBERG
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Jun 14, 2026 -

Heiser Toyota responded

Thank you for sharing your positive experience. We’re happy our team listened and worked to find the best financial option for your Toyota Prius service. We appreciate your trust and look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 14, 2026

Jordan was very chill, got us everything we needed, Carfax, had a great experience! Got us the information needed on our drive down, had the car ready to go for the test drive, then when purchased had More

by bkbeaudoin22
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Jun 14, 2026 -

Heiser Toyota responded

Thank you for highlighting Jordan’s help in providing the Carfax and preparing your Volkswagen Tiguan for a test drive. We’re glad the bow and detailing made your pickup special. Enjoy your new Tiguan and reach out if we can assist further. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 12, 2026

Very friendly staff. Easy to get an appointment. Tom is one of the nicest guys working in the service department !! More

by RBWILKE
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Heiser Toyota responded

We’re glad scheduling service for your Toyota Corolla Cross was effortless. Tom will be pleased to know his friendliness stood out during your visit. Thank you for trusting us with your vehicle, and we look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

June 12, 2026

Very attentive to my needs and time frame. Waiting lounge comfortable. Great customer service. A repeat customer. More

by CJDAMD
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
June 12, 2026

Assisted me to view and test drive a used Toyota Camry on short notice. The Camry was a good value and just what I was looking for. More

by Subscriptions
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.