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Heiser Toyota

Milwaukee, WI

4.7
7,470 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,470 reviews

February 17, 2020

Maintenence Service Everyone I dealt with was friendly and the service was done efficiently. The waiting area is comfortable and provides places to work on a laptop. More

by tpier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 17, 2020

Great service . Went for the car's front-facing camera aligment. Took 2 hours. This was faster that I thought it would be. Waiting room is clean and well-stocked More

by HTAUJOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Feb 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 17, 2020

Bought my 2nd car from Al and will go back when it’s time for the 3rd. He is patient and the entire process was smooth. Couldn’t have asked for anything else. More

by AliciaS
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heiser Toyota responded

Dear Alicia, Thank you for the 5-star review! We are so happy to see that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

February 17, 2020

Bill was great to work with. My husband and I greatly appreciated the low pressure environment! We were really comfortable at Heiser and excited to give Bill our business. More

by CKRUSE04
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lawrence
Feb 18, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you and your husband enjoyed your time with Bill and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 16, 2020

Heiser Experience Review Generally speaking, my experience with your dealership was pleasant. Up to this point, it seems I got a good deal and that the process of making t More

by EDWPET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you had a pleasant experience with Roger and the Heiser Toyota team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2020

They were helpful. Al Hussain was very helpful in making our choice. He assisted us and eventually, we were able to take with us what we asked for. More

by toyositunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that Al helped to find exactly what you were looking for. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 15, 2020

Tria is friendly, knowledgeable about our new van, and took the time to answer all of our questions. The people who help us were friendly and the enviornment is welcoming. I will buy from again. Thank you More

by SONG and Lee
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Feb 17, 2020 -

Heiser Toyota responded

Dear Song and Lee, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Tria and the Heiser Toyota team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 14, 2020

Great experience, very helpful. Everyone takes the time to explain things. When I am there for service Jorgo always takes the time to talk to me about my new Camry and answer my questions. More

by BRDLEY
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you always enjoy your time with Jorgo. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2020

Best Service Center Great service all the way around!! Can't remember the lady's name in the service department but she was wonderful. This service department is why I ca More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of her name
Feb 14, 2020 -

Heiser Toyota responded

Dear Kenny, Thank you for the kind words! We are thrilled to hear that you a pleased with your service and we look forward to seeing you again in the future. Thank you for choosing Heiser Toyota!

February 14, 2020

Good Service, Lousy on line appointment 2/1 Made on line appointment and received confirmation same day. 2/7 and 2/9 received email appointment reminder. 2/11 arrived for appointment but I More

by artnshel0
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Feb 14, 2020 -

Heiser Toyota responded

Dear Shelby, Thank you for the feedback, Shelby! We are pleased to hear that you've had a great experience with our service department, and we sincerely apologize for the inconvenience. We greatly appreciate your business and hope to see you again soon. Happy driving!

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