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Heiser Toyota
Milwaukee, WI
7,475 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,475 reviews
February 03, 2020
I have been hapily dealing with the Heiser dealerships for over 40 years. I don't know how anyone could get a better endorsement than that! for over 40 years. I don't know how anyone could get a better endorsement than that! More
by JEFF Wasserman
Verified Customer
February 03, 2020
Waited 3 hours for new tires and a alignment. I have a difficult time scheduling a appointment for service Because of my work hours and they aren’t open on weekends. difficult time scheduling a appointment for service Because of my work hours and they aren’t open on weekends. More
by MONIQUE_CHAMBLISS
Employees Worked With
February 03, 2020
My experience with the sales representative was amazing. He knew the Toyota vehicles well and made us feel very comfortable with all of our questions and concerns. He knew the Toyota vehicles well and made us feel very comfortable with all of our questions and concerns. More
by CARLITOS13B
February 02, 2020
Heiser Toyota Dealership Excellent service Mr.Hicks walk me through the whole process from buying a least car at the end of the least or just continue on with a new least. Tha Excellent service Mr.Hicks walk me through the whole process from buying a least car at the end of the least or just continue on with a new least. That was comforting explaining new features on the 2020 Highlander. Heiser Toyota staff from financial department to management was helpful. I would rate my experience excellent and anyone interesting in Toyota products go to Heiser Toyota as for James Hicks. More
by APRILDEL
February 02, 2020
I had the most incredible experience with Heiser Toyota. Our Salesman Al Husseun was incredible. He gave us honest opinions and never pressured us. He was a delight to work with and we are loving our new To Our Salesman Al Husseun was incredible. He gave us honest opinions and never pressured us. He was a delight to work with and we are loving our new Toyota Four Runner. Thank you Al and Jessica for an awesome experience. More
by Triepel2005
February 01, 2020
Great Experience at Heiser I walked into Toyota Heiser without an appointment, and was immediately welcomed with a salesperson. Alex was extremely understanding and patient with I walked into Toyota Heiser without an appointment, and was immediately welcomed with a salesperson. Alex was extremely understanding and patient with my financial complexities and was very helpful in finding me a nice car. He was also very helpful in getting me completely set up with the car, bluetooth, etc. He was not pushy, and again, very understanding of my situation. 10/10 would recommend and go again. More
by BLERICKSON95
Employees Worked With
February 01, 2020
Heiser offers great customer service and has a friendly staff. I've been a customer for serveral years and would recommend going to Heiser Toyota staff. I've been a customer for serveral years and would recommend going to Heiser Toyota More
by LEAH.IHLENFELD
Employees Worked With
February 01, 2020
Al was incredibly knowledgeable about every detail of the car, and very engaging. Everyone at the dealership made me feel welcome and appreciated. Thank you! car, and very engaging. Everyone at the dealership made me feel welcome and appreciated. Thank you! More
by Sarah P.
February 01, 2020
Mr.Hicks is such a kind and dedicated salesman! I didn’t think there was much hope for me to be able to get into something affordable for my financial situation, but he went to bat for me, and did everythin think there was much hope for me to be able to get into something affordable for my financial situation, but he went to bat for me, and did everything he could to make sure that I was going to be comfortable with my monthly payments! Not only that, but he made sure that I was going to be able to have a BLUE car, which was a must have for me! I just went in to chat with him and go over options for my lease-end, and I literally drove home in my new lease! I was also very please with the service that Goran provided, as well as everyone else who was instrumental in assisting my transition into a new car. It is because of employees like Mr.Hicks that I will continue using Heiser Toyota for all of my automotive needs! Thank you! More
by ariemichany
