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Heiser Toyota
Milwaukee, WI
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,489 reviews
January 11, 2020
Rav4 Hybrid I bought a vehicle for my business. Al did a great job. He knew the vehicle very well! Al spent a lot of time with us to make sure everything was p I bought a vehicle for my business. Al did a great job. He knew the vehicle very well! Al spent a lot of time with us to make sure everything was perfect including making sure the phone was paired! More
by DWEISS1
Verified Customer
January 11, 2020
We had problems in the past, however, this time everyone was wonderful pat gm wonderful even help with a problem with another vehicle. James salesman went out of his way to make sure we were taken care of . was wonderful pat gm wonderful even help with a problem with another vehicle. James salesman went out of his way to make sure we were taken care of . Shahat in financing always helpful More
by JAD.65
January 10, 2020
Straight forward no games Beat my interest rate I thought was the lowest I could get Gave me great trade in value. In and out in no time thought was the lowest I could get Gave me great trade in value. In and out in no time More
by JOHNGILLIGAN10
January 10, 2020
I’ve been trusting Heiser for 11 years - 2 new cars, 2 used cars, and lots of service. Number 1 in my book. And I much appreciate Toyota’s sponsorship of US Speedskating. used cars, and lots of service. Number 1 in my book. And I much appreciate Toyota’s sponsorship of US Speedskating. More
by GEBAUER
Employees Worked With
January 10, 2020
Everybody was Great! I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast. I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast. More
by HAUBY123
Employees Worked With
Chue Lee
January 10, 2020
They were great to work with. It was nice to have associates that listened to what I wanted and not being pressured into buying a car I didn’t want. associates that listened to what I wanted and not being pressured into buying a car I didn’t want. More
by SCHOM2394
January 09, 2020
Bob who made my service appointment was pleasant and accommodating. Chue in service was a pleasure to work with. He was very professional and competent and had the service done in less time than he said accommodating. Chue in service was a pleasure to work with. He was very professional and competent and had the service done in less time than he said it would take. More
by LBERTRAM1218
Employees Worked With
Chue Lee, Bob Arciszewski
January 09, 2020
I had a most rewarding experience coming to Heiser. I called in and spoke with Amy about details and the type of car I was looking for. She referred me to Mr.Hicks and he had the perfect car with all the called in and spoke with Amy about details and the type of car I was looking for. She referred me to Mr.Hicks and he had the perfect car with all the options that I requested waiting for me when I came in. Needless to say, he was an awesome salesman through the whole process. More
by MRS_SANFAYE
January 09, 2020
toyota seina purchase never a pleasant requirement however it did go smoothly. several problems were incurred but were resolved people were pleasant and friendly. pop corn never a pleasant requirement however it did go smoothly. several problems were incurred but were resolved people were pleasant and friendly. pop corn was good on the wait More
by d grady
January 08, 2020
Very clean and comfortable the service was excellent as well they have refreshments the bathroom was clean and the work flow was very powerful and good well they have refreshments the bathroom was clean and the work flow was very powerful and good More
by marablemike35
