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Heiser Toyota

Milwaukee, WI

4.7
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,004 reviews

May 09, 2026

This place always been good for me and my family, we leased many cars from here , everyone is professional and helpful. My last experience was excellent Kevin is a great person . Overall im pretty happy More

by Sam Pogosyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Heiser Toyota responded

We’re honored that you and your family have chosen us for multiple Toyota leases. It’s great to hear Kevin and our team provided professional and helpful service on your Highlander. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 09, 2026

everything done quite efficiently and professionally i was satified 1 2 3 4 5 6 7 More

by marcungar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Heiser Toyota responded

It’s great to hear you found our service efficient and professional. Thank you for trusting us with your Toyota Camry. We look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 09, 2026

James and Michael were awesome! Hands down the easiest and most enjoyable experience we have had at a dealership. More

by AndreaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Heiser Toyota responded

James and Michael are delighted their efforts made purchasing your new Toyota so smooth and fun. Thank you for sharing your experience! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 08, 2026

Took 3 visits, six hours over 1 week to correct inoperable windshield wipers, should not have taken so long More

by ishelq
Recommend Dealer
No
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
May 11, 2026 -

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 06, 2026

Everything was exceptional, they fit me in at the last minute! Kevin is always super great to work with! More

by carlyne.crawn
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
May 06, 2026 -

Heiser Toyota responded

It’s great we could fit your Kia service in on short notice. Kevin will be thrilled to hear your kind words. Thank you for trusting us, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

Recommended a few things to watch and replace which I really appreciated I'll be back! More

by kirk.bailey0
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
May 05, 2026 -

Heiser Toyota responded

It’s great to know our recommendations were helpful as you maintain your Toyota Sienna. We look forward to assisting you again on your next visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

Kevin, Our service writer was very courteous and professional to deal with. He was very helpful! More

by boydsterchevy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Heiser Toyota responded

We appreciate your feedback on your experience with Kevin. We’re glad he provided professional and courteous assistance during service on your Toyota. Let us know if there’s anything else we can help you with. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

Very much a wonderful experience. Never felt pushed. Time was taken to explain in detail procedures that needed to be addressed. Christine wonderful sales lady same with Jorge explain More

by Mary Vella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael service department
May 05, 2026 -

Heiser Toyota responded

Thank you for sharing your wonderful experience. We’re glad Christine and Jorgo took the time to explain every step so you felt comfortable purchasing your new Toyota. Your family’s excitement means a lot to our team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

I was treated well, service complete ,attendees, very curtious.maybe next time they could check ,windshield wipers and fluids. Otherwise quite satisfied, thanks! More

by FAT67BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Hussain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javonte LeFlore
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

I'm always welcomed with open arms from Heiser. My favorite mechanic is Issac Martinez. I know that I'm in great hands with his recommendations and work. Additionally, Michael and the other frontli More

by LuvToyotas
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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