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Heiser Toyota

Milwaukee, WI

4.7
8,059 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,059 reviews

April 09, 2020

Comfortable waiting area with very few people waiting for the service department to complete their cars. The area was very clean. The service Dept didn’t seem too busy. I got in quickly with no appt More

by REKOSKE
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 09, 2020

Efficient Service Great, efficient service. They were quickly able to identify the problem with my tire and glove compartment. They were honest about costs and worst ca More

by Sjschiebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 08, 2020

Convenient location, friendly staff. Salesmen was knowledge on vehicles offered at the dealers location. Salesman was also willing to compromise to make a deal. Good experience More

by CQUINNLAN24
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Alex and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 08, 2020

.2020 Avalon Purchase James was very thorough and gracious as was Brent . James even gave us and the car a blessing when he left my office. With the Coronavirus outbreak he More

by LHASKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Maple
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with James and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 08, 2020

Excellent service, very professional They were not pushy on extra service I needed. They are very professional and provided excellent service. Everything was done in a timely manner. Woul More

by EAGLAZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 07, 2020

Okay Gordon and Trevor and Rodger and all other individuals that were involved did an outstanding job who's very pleased and happy the gentleman who done the paperwork did an outstanding job we're More

by walravenlisa
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 07, 2020

A great experience! Thank you for showing me all the features of Tacoma. Bill Lawrence and Shahat Mohamed did a fantastic job in making this purchase seamless and easy for me. More

by ELIAS.WACHTER
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Apr 10, 2020 -

Heiser Toyota responded

Dear Elias, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 07, 2020

I have a beautiful new 2020 Rav4! In these uncertain times, visiting the dealership was a great experience, From James to Pat to Goran, everyone was helpful. I would recommend this de More

by MARSHAMARSHAMARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with James and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 04, 2020

A little below expectations I was glad they picked up and delivered my car. That was exceptional. I wasn't happy at all that they pulled out the cords for the Serius radio and More

by INTOTHELENS93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Trevor Tucek
Apr 06, 2020 -

Heiser Toyota responded

We are very sorry to hear we did not meet your expectations during your recent experience. Can you please private message your contact information so our manager can call you and lean more about your concerns.? We value your feed back and thank you for sharing so we can improve.

April 03, 2020

Really impressed with Brian, Bill, Brett. Specially after the sale was done and the truck was in my possession. The window chip and floor mat issues were handled with perfection. More

by RICKWULK
Recommend Dealer
Yes
Employees Worked With
Bill Lawrence
Apr 10, 2020 -

Heiser Toyota responded

Dear Rick, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and hope to see you again soon. Happy driving!

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