Back

Heiser Toyota

Milwaukee, WI

4.7
7,781 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,781 reviews

November 14, 2019

Hapy again Am always well taken care of when I arrive. Time is always within acceptable limits. work is always done as requested. Feel comfortable that inspec More

by LEOZOELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bobber
Nov 14, 2019 -

Heiser Toyota responded

Dear Leo, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2019

10,000 Mile "checkup." Each and every experience with Heiser Toyota, sales and service has been top-notch. Kudos to all I have had contact with. Roger is a sales rep I have More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Nov 13, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you have great experiences with us and we are happy to have you as a member of the Heiser family. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2019

Great Service Easy to access and convenient appointment times available. Wait time while service is completed seems reasonable. They inform you of other car issues More

by LUCHTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 13, 2019

2020 tundra That Tria Lee did his best to find me a good price and a good deal on a 2020 tundra...hope that someday if he still work there I can come back for mor More

by PAOXIONG35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Nov 14, 2019 -

Heiser Toyota responded

Dear Pao, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've had a great experience with Tria and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 12, 2019

My needs were not met I called on Thursday November 7, 2019 and told them my car was acting up and I had to drive back from Oshkosh (which is about 80 miles from home) beca More

by RSEDGWICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Heatherly, He was great!!!, Dana Schilz
Nov 19, 2019 -

Heiser Toyota responded

Dear Valued Customer, We just wanted to check back to ensure you were able to speak with our service manager and that your concerns have been resolved. Please contact us again if we can be of service in any way with your truck. Thank you!

November 12, 2019

Minivan James sold us a 2016 Dodge Grand Caravan, he was very nice. The process didn’t take too long about normal for buying a vehicle. More

by Jaelene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Heiser Toyota responded

Dear Jaelene, Thank you for the positive feedback! We are so happy to hear that you had a great experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you’re enjoying your new ride!

November 11, 2019

Amazing They always take good care of my car and accommodate to my needs. I love coming here and have been coming in here for years. I highly recommend Chue f More

by MTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 13, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 11, 2019

Absolutely the best customer service! Al and the entire team are committed to making the experience outstanding and as returning customers they didn’t disappoint. We’ll be back for our future cars! More

by L. Juern
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you’re enjoying your new ride!

November 11, 2019

Great pickup process. Al was wonderful - went thru the all of the van functions and set up my wife and I hands free phones. Al, FYI the 3 buttons on the mirror can be used More

by mikek
Customer Service
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Zach.
Nov 13, 2019 -

Heiser Toyota responded

Dear Mike, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you’re enjoying your new ride!

November 11, 2019

It was very good. Talked to A lady in service on Tuesday. Was rude and not helpful. Then called back again later and talked to a man. Very polite and helpful. More

by Lana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 13, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

...
614
...