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Heiser Toyota
Milwaukee, WI
7,531 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,531 reviews
September 01, 2019
Knowledgable and friendly experience Our sales person, Porchia, was very helpful to us in selecting the correct vehicle for our needs. Once a vehicle was selected her knowledge of the fe Our sales person, Porchia, was very helpful to us in selecting the correct vehicle for our needs. Once a vehicle was selected her knowledge of the features and functions was outstanding. Overall this made our vehicle selection and buying experience very easy. We decided on Toyota financing and Shahat walked us through all the information quickly and made it all easy to understand. Overall fantastic experience we will definitely consider Heiser for our next vehicle! More
by LEIGH
Verified Customer
August 31, 2019
Professional service The service representative was very friendly and efficient checking me in. Service on my car was finished in a timely manner. The dealership has a co The service representative was very friendly and efficient checking me in. Service on my car was finished in a timely manner. The dealership has a comfortable waiting area for their customers. More
by SCHEUNEMANNMARY4
August 31, 2019
Purchasing a used car We were buying a car for a new driver in the family. It was our first time purchasing a used car. Roger was fantastic in finding a safe vehicle for us We were buying a car for a new driver in the family. It was our first time purchasing a used car. Roger was fantastic in finding a safe vehicle for us. He took the time to stay within our budget and find the right vehicle for our family. We will be back when we need to add another car to the fleet! More
by Sblank
Employees Worked With
August 30, 2019
First time buyer experience was GREAT! Al was an awesome sales rep to work with. As a first time buyer, he was a huge help and made it enjoyable! Thanks Al! Al was an awesome sales rep to work with. As a first time buyer, he was a huge help and made it enjoyable! Thanks Al! More
by Taylor2021
August 30, 2019
Mr Al Hussain’s best Custmor service Everyone was very nice to work with!Mr Al Hussain is very nice,polite,friendly.He worked with us to make sure we got the best deal possible.I’ve been Everyone was very nice to work with!Mr Al Hussain is very nice,polite,friendly.He worked with us to make sure we got the best deal possible.I’ve been coming here since last year when I purchased my first highlander.this is my second purchase from Them.The whole staff is very friendly n helpful as well.The process was truly quick and easy.Mr Al Hussain is very professional.I highly recommend them.Thanks Mr Al Hussain for your hard work and efficiency!!Great People!Great Work! Thanks More
by Amit jaiswal
Employees Worked With
Other Employees :
Maureen Calmes, Lis Arendorfer-Mess, Christopher Hintze, Jaime Flynn, Taylor Nelson
August 30, 2019
Chue was great at helping me. Thanks. Great customer service. Clean environment. When waiting for my service to be done, it was nice that there was a refreshment stand where I can take a s Great customer service. Clean environment. When waiting for my service to be done, it was nice that there was a refreshment stand where I can take a soda and eat some popcorn; if I wanted to. Thanks for the service. -Yeng More
by YENGVNNCR_TOYO
Employees Worked With
Another service agent across from Chue was also helpful, but I did not get his name. Thanks., Chue Lee
August 30, 2019
Best car buying experience I have ever had. James Hicks was an amazing salesman making us feel comfortable to ask and discuss all things new car. We went to Heiser just to get a quote with plans James Hicks was an amazing salesman making us feel comfortable to ask and discuss all things new car. We went to Heiser just to get a quote with plans to check several other dealers, one is 3 blocks from out southwest side home. After talking to James we felt we had found the place we felt would serve us the best even though it was way across town and we wanted something close. All the other people we dealt with were also nice people. More
by Barbara
Employees Worked With
August 30, 2019
Purchase of Rav4 Dealt with extremely knowledgeable people which made the process very easy ... would highly recommend this dealership for leasing and or buying. Gr Dealt with extremely knowledgeable people which made the process very easy ... would highly recommend this dealership for leasing and or buying. Great people to work with !!! More
by NPHILLIPS1
August 30, 2019
Get the basics done, quickly and professionally, but..... Service arranged in person, as online appt option not user friendly. I needed an oil change due to time, not miles. Oil change was quick and easy. Service arranged in person, as online appt option not user friendly. I needed an oil change due to time, not miles. Oil change was quick and easy. I also indicated that I periodically had gear shift issues (i.e. sometimes will not go into drive from park (like after ideling in park at a railroad crossing) without shutting off car and restarting). Charge $89 to troubleshoot problem!!!! No!!!!not happening! More
by PMESSNER
Employees Worked With
Vincent Lor
August 29, 2019
25000 Maintence Check Everything was great other than it took over an hour to rotate tires which I thought was a little long. The service technician was excellent giving me Everything was great other than it took over an hour to rotate tires which I thought was a little long. The service technician was excellent giving me this at no cost seeing I was one day over the 2yrs free service. More
by ldfman
Employees Worked With
Bob Arciszewski
