Heiser Toyota

Great sales group and buying experience The sales group was great, and gave me an online quote that was able to be utilized on a car they were able to transfer form a different auto group. A The sales group was great, and gave me an online quote that was able to be utilized on a car they were able to transfer form a different auto group. Additionally they were able to give me a fair deal on my trade, and all of the paperwork and pickup process was super efficient and smooth. Overall a great experience. More

Oil change tech do very bad job Brought my truck for a airbag recalled and decided to have oil change after picked my truck drive about 13 miles, smile oil burned found out oil is le Brought my truck for a airbag recalled and decided to have oil change after picked my truck drive about 13 miles, smile oil burned found out oil is leakage under the engine "oil is pooling" no joke thank God I did not drive long distance. Park over night at home the next morning check the engine oil have only 1/4 oils left, I stop by have it check right away. The tech said the seal is broken because he make it too tight. Well oil change is the most simple job if any tech could do it right that is bad, the bad thing is that my truck's engine could froze. Would recommend my friend no not after what happen I can't trust Heiser. maybe in the future I will try again. More

Great experience!!! Usually buying a car is an ordeal, but James was wonderful! Helped me find the car I wanted, answered all my questions patiently, and was a delight t Usually buying a car is an ordeal, but James was wonderful! Helped me find the car I wanted, answered all my questions patiently, and was a delight to deal with. I definitely HIGHLY recommend Heiser and James (everyone else was very helpful too). Fabulous service all the way through my purchase! More

Down to earth Everyone was very friendly, willing to answer questions. Even though it was pretty late going in, they stayed after to make sure we got what we wanted Everyone was very friendly, willing to answer questions. Even though it was pretty late going in, they stayed after to make sure we got what we wanted and would be satisfied. More

Fantastic customer service Al and Jessica made the buying experience a real pleasure. They listened to my needs and offered thoughtful suggestions as to how to address them. The Al and Jessica made the buying experience a real pleasure. They listened to my needs and offered thoughtful suggestions as to how to address them. The entire process from looking at vehicles to selecting the correct vehicle through the finance process could not have gone better. More

First Toyota & SUV Purchase I went in to test drive the 2019 Rav4 XLE Premium and left wanting to purchase that day. I worked with Roger who was very personable and answered all I went in to test drive the 2019 Rav4 XLE Premium and left wanting to purchase that day. I worked with Roger who was very personable and answered all of my questions I had as this was my first SUV purchase with having had a sedan in the past. After a few hours after test driving I decided to pull the trigger and buy this vehicle. He worked to get be the best deals for my trade in along with the sale price of the vehicle. Everything went very smoothly with no issues and I was able to have my vehicle within 2 days along with the remote start installation. I highly recommend working with Heiser Toyota and will keep them in mind when I hear someone is looking for a new vehicle. More

Frame Replacement I brought the 2010 Tacoma in for the recall on frame replacement. I was told by service that they would call if there was anything else that could be I brought the 2010 Tacoma in for the recall on frame replacement. I was told by service that they would call if there was anything else that could be done while this was all apart. Told I would only have to pay for parts and no labor. The truck has 94,000 miles and I would think a tuneup would be recommended. I received a call a week later and the job completed with no other problems. Now if I want a tuneup labor will be charged along with parts. More

Why change the seat settings and not put it back? As a woman who is 5'10", I adjust my seat. I guess men who work there are shorter and cannot be inconvenienced the 15 feet they drive my car???? IF y As a woman who is 5'10", I adjust my seat. I guess men who work there are shorter and cannot be inconvenienced the 15 feet they drive my car???? IF you must change the seat, WHY do you not attempt to change it back to something resembling where it was? I should not have to crawl into my car after service. Please ask your guys, if they must change the seat settings, to not inconvenience the customer. Upon return, they should, at least, approximate where the seat was before they carelessly changed it. More

Second Camry Heiser worked together with my insurance company to replace my 2018 Camray totaled in an accident when I was hit by a car running a red light.. Heiser worked together with my insurance company to replace my 2018 Camray totaled in an accident when I was hit by a car running a red light.. More

Highlander 25,000 mile Service Make appointment via phone call after trying a number of times via Heiser website. Arrived prior to scheduled time & was taken in immediately. An ho Make appointment via phone call after trying a number of times via Heiser website. Arrived prior to scheduled time & was taken in immediately. An hour & 1/2 later the 25,000 mile Service was completed. The service rep apologize for the length of time to complete. I understand that sometime unforeseen situations develop & i appreciate the reps apology. More