Heiser Toyota

Excellent Experience The dealership is so easy to work with that it made it a positive experience. Al provided outstanding customer service that made my car buying experi The dealership is so easy to work with that it made it a positive experience. Al provided outstanding customer service that made my car buying experience smooth. More

Al was very nice and straight to the ponit and trustworthy. Al was very polite he explained everything clearly answered all my questions. He got me a great deal, I love my car and I will highly recommend him to Al was very polite he explained everything clearly answered all my questions. He got me a great deal, I love my car and I will highly recommend him to everyone who's looking for a new or used car More

Jason Larner Rocks Jason has taken extremely good care of us. We will buy all of our cars from Jason and Heiser. He is very quick and dependable. Excellent experience Jason has taken extremely good care of us. We will buy all of our cars from Jason and Heiser. He is very quick and dependable. Excellent experience both times! More

Easy purchase transaction I was looking for a combination of truck packages that had been very difficult to find. After online discussions, I was going to special order the tru I was looking for a combination of truck packages that had been very difficult to find. After online discussions, I was going to special order the truck. I stopped into Heiser to discuss that option and to see what my vehicle was worth. Relatively quickly, they appraised my vehicle for a value I thought was fair, and had located a truck nearby that met my specs. The were able to acquire the truck by the next day, and which point I went and completed the transaction in what was a pretty simple and enjoyable experience. More

Brakes making noise I brought my car in because it was making a noise and since they couldn’t replicate the noise they couldn’t do anything about it. I brought my car in because it was making a noise and since they couldn’t replicate the noise they couldn’t do anything about it. More

Personal service is the key! I come to Heiser for service because their service reps provided excellent "personal" service. They take pride in knowing their customers and respecti I come to Heiser for service because their service reps provided excellent "personal" service. They take pride in knowing their customers and respective vehicles. Have experienced other Toyota shops where you are just a number. Service reps are dispassionate and aloof in terms of customer contact. Heiser is the exception. Cudos to Joe Kuckuk. He is an outstanding example of how a service rep should treat customers. More

First Visit This was my very first visit to this dealership and was very impressed. Greeted upon opening the door and Mr. Hicks III made every effort to look for This was my very first visit to this dealership and was very impressed. Greeted upon opening the door and Mr. Hicks III made every effort to look for the car that I wanted to buy. More

Great Experience This was my first time that I went to Heiser Toyota. I contacted them before my arrival, and when I got there, they already have everything set up for This was my first time that I went to Heiser Toyota. I contacted them before my arrival, and when I got there, they already have everything set up for me. The staff were ready and positive, it was a pleasure experience working with Al. He is experienced and also very approachable. At the time of my departure, I got a car. Thank you! More

Repair Not happy that i had to bring my car back after spending $5100 because of an oil leak. I was told due to the type of service and length of time the c Not happy that i had to bring my car back after spending $5100 because of an oil leak. I was told due to the type of service and length of time the car was there that there would be no leaks and fixed correctly More

safety recall got a safety recall for our 201 Prius. made an appintment. brought it in. car was immediately worked on. staff professional and courteous as always got a safety recall for our 201 Prius. made an appintment. brought it in. car was immediately worked on. staff professional and courteous as always. in and out in a very short period of time. More