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Heiser Toyota
Milwaukee, WI
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,004 reviews
May 04, 2026
Kevin deserves an award for his attention to detail and willingness to go above and beyond for the customers. He also has good communication with updates on your vehicle. Thank you for making the service willingness to go above and beyond for the customers. He also has good communication with updates on your vehicle. Thank you for making the service visit simple. More
by Eric
Verified CustomerEmployees Worked With
May 04, 2026
Probably the best dealership experience I've ever had. Honest, upfront, willing to accommodate. Every time I leave, my vehicle feels better than it did going in Honest, upfront, willing to accommodate. Every time I leave, my vehicle feels better than it did going in More
by NMELLIS83
May 04, 2026
Darrin is an excellent salesman he is patient and he gets the job done and efficiently the job done and efficiently More
by takaraross21
May 03, 2026
I really enjoyed my interaction with Shahat. He was very professional and catered to our needs. The level of service of I had to rate on a scale from 1-10 is 100, truly outstanding employee.i ha He was very professional and catered to our needs. The level of service of I had to rate on a scale from 1-10 is 100, truly outstanding employee.i have and will continue to recommend all my friends and family to the Heiser family of car dealerships. Thank you!! More
by fatma.saad.isawi
May 03, 2026
The service was terrific, the new car a thrill! James was friendly, helpful, and informative. James was friendly, helpful, and informative. More
by rink.cravats.9z
May 03, 2026
Everyone is efficient and easy to work with. I’ll continue to rely on Heiser for all my driving needs. I’ll continue to rely on Heiser for all my driving needs. More
by EAMESS1952
May 03, 2026
After much research we purchased out new Toyota at Heiser. We are thoroughly pleased. Honest, straightforward, friendly, and topnotch employees throughout the dealership. We always bring our car back Heiser. We are thoroughly pleased. Honest, straightforward, friendly, and topnotch employees throughout the dealership. We always bring our car back for service knowing we will be treated fairly and kept informed about every aspect of what they are doing and the status of our car. More
by JOHNT10
May 03, 2026
Excellent staff and service! After much research we purchased our car at Heiser and always bring it back for service. They explain what work is being done and anything that may n After much research we purchased our car at Heiser and always bring it back for service. They explain what work is being done and anything that may need looking at in detail. Honest, straightforward, friendly, and top-notch employees throughout the dealership. More
by JOHNT10
May 02, 2026
I’ve been taking my Toyota to Heiser for regular maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my vehicle always leaves feeling properly serviced. Appointments are usually easy to schedule, and they explain the recommended services clearly without unnecessary pressure. Overall, the team has been reliable and professional. That said, I’m disappointed that free car washes are no longer included with service visits. This is the second time I’ve noticed this change, and it’s a noticeable step back from the previous perks that made the experience feel more complete. Because of this, for our next Toyota Care visit we will be trying Russ Darrow instead to see how they compare. I hope Heiser brings back the complimentary washes or finds another way to add value, as we’ve been loyal customers and would like to continue coming here. More
by vitas-patten.4m
Employees Worked With
