Heiser Toyota

The people are nice but I was frustrated because I was told it would take 45 minutes and it took 2 hours. told it would take 45 minutes and it took 2 hours. More

I have owned my 2023 Sienna for just over a year and have dealt with Heiser’s Service Center three times and have yet to have a good experience. Worst customer service I’ve ever had in my life with a dealers dealt with Heiser’s Service Center three times and have yet to have a good experience. Worst customer service I’ve ever had in my life with a dealership service center. I will never buy another car from Heiser in my life. More

I am redoing this survey again. It took 10 mins to check me in after I had talked to the scheduling person the day before. Then I was questioned about the tires I bought at Costco. It took 10 mins to check me in after I had talked to the scheduling person the day before. Then I was questioned about the tires I bought at Costco. It sounded like they were not going to rotate them. Then when I went to pay for the service I was told about suggested repairs. The first was a leak on the timing cover. HELLO …. I had to ask about the warranty and then she didn’t know. She asked the guy next to her who said yes, then told me she would need to ask her boss. Who said yes. This should have been known or researched prior before talking to me. Why was it my job to even bring this up, this is a $4,000.00 repair. If anything that high of a cost needs to be done and come out of my pocket it will be at a dealership that is not in Milwaukee because of taxes. More

Al Hussein. ...very nice man...did a great job on helping with my 2021 tundra...love the experience... ...very nice man...did a great job on helping with my 2021 tundra...love the experience... More

First time that I have had an enjoyable experience when purchasing a vehicle. I highly recommend Heiser Toyota to purchase a vehicle. Jordan was very personable and professional, listened to my concern and purchasing a vehicle. I highly recommend Heiser Toyota to purchase a vehicle. Jordan was very personable and professional, listened to my concern and questions More

Took care of me and made sure I was a happy customer. Went above and beyond Went above and beyond More

I have been using Heiser Toyota as the sole service provider for my 2012 RAV4. They have always done right by me and I will continue to bring car in for service and maintenance. provider for my 2012 RAV4. They have always done right by me and I will continue to bring car in for service and maintenance. More

Heiser Toyota serviced my 2011 Sienna and I was happy with the service - so much that when I was looking for a Highlander, I wanted to get it from Heiser. My last visit, I didn't get a satisfactory answ with the service - so much that when I was looking for a Highlander, I wanted to get it from Heiser. My last visit, I didn't get a satisfactory answer to why the info system has been acting up and most recently, started requesting a PIN. After a longer than expected wait, I was told to push the SOS button on my vehicle to speak to Toyota directly (and of course the info screen must be in PIN mode) - Haven't done yet, seems extreme answer. Toyota needs to get that answer directly TO the Service Technicians. So no "5" for my last service More

Great customer service highly recommend they where out of soda but that's not what I came there for....2 thumbs up soda but that's not what I came there for....2 thumbs up More

Great service, friendly and helpful employees. My daughter loves her new mirror on her truck. My daughter loves her new mirror on her truck. More