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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,078 Reviews

4,078 Reviews of Heiser Toyota - Service Center

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October 05, 2023

Great service, work was completed sooner than they had predicted. Very pleased with the whole process. More

by MIKE.VANDEBUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Oct 05, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 05, 2023

Always great service. The service advisor kept me up to date on the status of the work being done on my car. More

by ONEPACKMAN004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 05, 2023

They were efficient, done in an exceptable time period. They were very pleasant and timely. More

by TTOMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
Oct 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2023

Peter is the man. He’s awesome. Was really busy, I was late for my appointment, but he still clutched it out. More

by andersonpm117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2023

Good experience overall however I don’t expect to wait two hours for an oil change when I have an appointment- otherwise great, very friendly people More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Oct 06, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

October 05, 2023

The process of dropping my car off, waiting for service, and receiving it was very smooth. Josh was very informative and easy to work with! More

by KATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2023

Great service, great interaction with Kevin. He got me in and out very quickly. Rate you outstanding! More

by al.bertolas1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Oct 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 04, 2023

Great service, went in for an oil change, not too bad of a wait. Employees were friendly More

by DUNGER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 04, 2023

Over booking appointments leads to customer dissatisfaction, when I book appointments I expect service at that time. Oil changes should not take over an hour. As far as a “free” car wash with s More

by makeyser
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Oct 05, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.comso we can better understand what happened during your experience.

October 04, 2023

Thorough overview of the results of my inspection, and items I should be thinking about addressing with the next oil change. More

by RMUELLER.WI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Oct 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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