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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,078 Reviews
Call Service Center (414) 357-2100

4,078 Reviews of Heiser Toyota - Service Center

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October 04, 2023

I will continue to bring my Highlander in for service at Heiser. The main reason is the outstanding job that Peter Mizewski does time in and time out, and his genuine treatment of the customer. He always ha More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hicks III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Peter and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 03, 2023

Workmanship was done well. Prices seemed competitive. I just wish the duration estimate would have been shared in advance of getting to the dealer. More

by DENNISPASCHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
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Oct 03, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

October 03, 2023

On time appt, finished ahead of schedule. Freindly, answered questions. Wait area clean & comfy, no complaints More

by MIKELMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
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Oct 03, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 02, 2023

Prices for oil changes have doubled and does not seem to be fair for the consumer. More

by JACOBS.MIRON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 05, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to our fixed operations director.

October 02, 2023

Service was quick and they performed the work as promised. Also shared items that may need to be reviewed in the near future. More

by Jtgoodman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 01, 2023

For the most part no complaints but they have not yet been able to resolve my tire pressure issue going on over 2.5 years More

by GOSMANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what may be going on with your tire pressure.

September 30, 2023

The service department is great. Very professional, polite and informative service technicians. Clean and pleasant waiting room More

by JAMESHEUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Oct 02, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 30, 2023

They were great. The car was done quickly they quoted me 60-90 minutes & it was done in 45. I appreciated that. Thank You More

by juliahalvor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the gentleman was but he was very nice
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Oct 02, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 30, 2023

Have been taking my 2016 Sienna to Heiser since I purchased it there. Great service! More

by ALISHA.KAMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 29, 2023

Heiser was great as always. The people are very informative and take a lot of care insuring your car gets the attention and adjusting it needs. More

by Annalise Scaffidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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