Heiser Toyota - Service Center

Lori was great and fast and amazing to work with and let me know everything ! me know everything ! More

I went and got an oil change and tire rotation. I was told that it was going to take an hour to an hour and a half but it took over two hours. I’m not sure that it is worth the free oil change. I was told that it was going to take an hour to an hour and a half but it took over two hours. I’m not sure that it is worth the free oil change. More

Heiser meets my needs! As well as the staff is warm professional and friendly. Thank yoy! As well as the staff is warm professional and friendly. Thank yoy! More

Lori was great. She let me know the quote for various repairs that I might need. It was late afternoon and she had a great attitude. Will be back for other servic She let me know the quote for various repairs that I might need. It was late afternoon and she had a great attitude. Will be back for other services. It was good that the dealership sent me coupons. More

I was courteously treated during my entire 3 hours at the very busy service department. Vincent kept me informed about what added service was advisable without pressuring me to proceed with it. He also adv very busy service department. Vincent kept me informed about what added service was advisable without pressuring me to proceed with it. He also advised what would best be done at the time of my next visit about a year from the visit for my low mileage 2015 Sienna. I will be back to this service shop soon with our other Toyota. More

Friendly staff, nice waiting area, enjoy getting the free car wash. Great updates on my car. car wash. Great updates on my car. More

Had my oil changed in December. two days later found a puddle of unknown liquid underneath car. Fearing it might be brake fluid and I live far from the dealership I had the car to two days later found a puddle of unknown liquid underneath car. Fearing it might be brake fluid and I live far from the dealership I had the car towed in to get fixed. Turned out they said it was a faulty gasket on the oil filter. They fixed it and I went on my way. It cost me 15 bucks for the tow and a ride to pick up the car. Mostly an inconvenience: it happens. Was hoping for a ride from the dealership to pick the car up, but apparently they dont go out that far, and maybe a credit for the tow, but its all good. Still satisfied overall with service from Heiser, especially the attention Matt gives on what I need done and explanations on my questions. Keep up the good work! More

Van went in for 5,000 mile check. Service people were courteous and knowledgeable. Sales people helped me regarding some accessories I didn’t know how to use. Service people were courteous and knowledgeable. Sales people helped me regarding some accessories I didn’t know how to use. More

Was so grateful the they got me in right away and take care of problem care of problem More

Front staff are rude and not even greeting and giving attitudes. Please work on that attitudes. Please work on that More