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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews

4,097 Reviews of Heiser Toyota - Service Center

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July 23, 2020

We have done business with Heiser for 8 or 9 years. Have had excellent service every time. Missed having popcorn and soda while waiting. Everyone is very friendly and helpful. More

by Dinnauer
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Jul 23, 2020 -

Heiser Toyota responded

Thank you for your business and positive review! We appreciate your loyal business and look forward to continuing to provide you with superior customer service in the future.

July 21, 2020

Heiser Toyota, the people here are very courteous! They help you answer questions they take their time to make sure you understand what you need to know. I would do business here again for sure!! More

by JCASHLER
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jul 22, 2020 -

Heiser Toyota responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

July 20, 2020

Masks are now required I asked when making an appointment if masks were required or if I had to wait outside. The attendant assured me masks were not required. Then local More

by GARYGEHLBACH
Recommend Dealer
Yes
Employees Worked With
I did not notice the nametags.
Jul 21, 2020 -

Heiser Toyota responded

Thank you for you business and feedback! We are so happy we were able to accommodate you. We look forward to working with you again in the future.

July 17, 2020

Was in and out. Now my truck don't shake. Thank you for rotating my tires! Great price on my air filter! Thank you Joe! More

by DAYBOOP14
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Heiser Toyota responded

We are so happy you had a great service experience! We appreciate your business and your review. Have a wonderful day.

July 16, 2020

Quick and easy The pickup and return service is outstanding especially for the elderly with physical disabilities. Keep up the good work. Dana was great. Every on More

by MICHELEM1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Jul 17, 2020 -

Heiser Toyota responded

Michele, thank you for your business and kind words. I am so happy we were able to create such a positive and memorable experience for you. We look forward to working with you again in the future.

July 15, 2020

Although the service advisor did her job satisfactorily, she was quite abrupt, actually rather rude. It is not hard to be pleasant to customers and it makes the customer's experience so much nicer. More

by DJEKCULLEN
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Jul 17, 2020 -

Heiser Toyota responded

Thank you for your business and feedback. We always try to create a positive memorable experience for our customer's and I want to apologize this was not the case for you. I have sent your feedback to the Service Manager Joe Vicari III, please feel free to contact him directly by phone at 414-586-7135 or by email at jvicari@heiser.com

July 15, 2020

I love working with everyone at Heiser. They are friendly, on time, transparent and produce quality results. I’ve been with Heiser through four vehicle purchases since 2008 and won’t go anywhere More

by cindysprater
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Heiser Toyota responded

Cindy, thank you for your loyal business and kind words. We look forward to continuing to earn your business by going above and beyond for you every visit. Have a great day.

July 15, 2020

Always great & timely service at Heiser Toyota. I appreciate them being open during the pandemic & the social distancing measures they have put in place.. I always get my van serviced here. More

by GARYS3
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Heiser Toyota responded

Gary, we appreciate your business and are happy we could make you feel safe during these pressing times. Have a wonderful day.

July 12, 2020

great everything went great start to finish thanks to Robert I came for just an oil change and found out I needed new brakes after 61000 miles but it work More

by KAJAHNKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jul 15, 2020 -

Heiser Toyota responded

Thank you for your business and 5-star review! We are so happy we were able to help keep your vehicle safe and get you a great price on new brakes. We look forward to working with you in the future. Have a great day!

July 10, 2020

Good experience -everyone is friendly and helpful! Heiser is very good - fast and friendly service at a fair price. They answered any of my questions. I need to return in about 10 days for recall wor More

by PAT_SOMMERFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Heiser Toyota responded

Randy, thank you for your continued business and your 5-star review! Have a wonderful day!

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