Heiser Toyota - Service Center

Explained what is needed for a hybrid fluid change. Found the issue with the slash shield. Found the issue with the slash shield. More

we always get great service the staff is courteous and efficient and informative too thanks efficient and informative too thanks More

Matt was really helpful and made sure quality work was done on time and budget. He was also kind and understanding. As a female engineer, I have had many experiences where people try to sell me unnecessar done on time and budget. He was also kind and understanding. As a female engineer, I have had many experiences where people try to sell me unnecessary work on my car. That NEVER happens at Heiser and I drive past other dealerships to go there intentionally. More

Peter did a great job of explaining to me what my car needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. More

Went in for an oil change and was told that I did not have the limit of miles reached to receive and oil change. They told me i needed 10k miles for my oil change, which was very interesting. After my ap have the limit of miles reached to receive and oil change. They told me i needed 10k miles for my oil change, which was very interesting. After my appointment they gave me a sheet that stated oil change for 5k miles as general maintenance. Definitely will be doing my own oil changes from now on, rather than risking damage to my engine. Synthetic oils only last between 5k-10k miles. Why would i wait the 10k miles to get it changed if it could be bad after 5k. More

The dealership was polite and respectful. There was coffee and tea available as well as free soda while we waited. There was coffee and tea available as well as free soda while we waited. More

Always a pleasure to go for my oil change I usually get Tommy, who is very pleasant and explains things very well. Clean waiting area with beverages awesome. Tommy, who is very pleasant and explains things very well. Clean waiting area with beverages awesome. More

This is my second time around. l bought a toyota tercel 4wd in 1984 and a 2024 toyota camry l bought a toyota tercel 4wd in 1984 and a 2024 toyota camry More

Car was taken timely, and everything the work that was going to be performed was described to me in detail. going to be performed was described to me in detail. More

My car was acting up, wouldn't start, dash lights going crazy, weird clicking noise coming from the engine and my oil looking and smelling very odd. Got it in a told them about my concerns and they basical crazy, weird clicking noise coming from the engine and my oil looking and smelling very odd. Got it in a told them about my concerns and they basically shrugged off my concerns said probably just needs a new battery and sent me on my way after checking in my car. When my car was ready for pick up I arrived not knowing really where anything was located cause this was my first time ever at that dealership and the service people just shooed us away and rudely told us to go to the cashiers. We found it and the lady checked us out, she was at least really nice, but no one talked to us at all about what was done and how everything looked and sounded. It's not like I brought it in for routine maintenance, I got it in because I was having issues and was concerned. Wanted to start using this dealership because it was closer to my home and my experiences at Brookfield of Toyota hasn't been great either....but I guess I'll keep driving all the way out there because it was definitely better there then Heiser. More