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Xavier Lee
Xavier Lee at Heiser Toyota
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Xavier Lee

Parts Rep

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4 Reviews
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4 Reviews

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4 Reviews of Xavier Lee

April 26, 2024

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Employee Rating

Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More

by mysterylodge
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Foti, John Piquette

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Apr 30, 2024

Heiser Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Employee Rating

Peter did a great job of explaining to me what my car needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. More

by asharms13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, John Piquette

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Apr 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2024

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Associate was very helpful and knowledgeable. Easy to work with. Was able to answer every question. More

by ranjanmanna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Dixon

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Apr 17, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 09, 2024

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We are 10 year very satisfied repeat customers and always request to work with Roger Doukas! More

by toybz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Vincent Lor, Chad Covert, Jakub Kania, Brian Crandall

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Feb 10, 2024

Heiser Toyota responded

We are so glad that Roger had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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