Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Helms Bros., Inc.
Bayside, NY
2,306 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,307 reviews
May 20, 2020
excellent service Would recommend Michael to anyone in the future. He was organized and had all documents ready to sign. It was clear that he did a lot of behind the se Would recommend Michael to anyone in the future. He was organized and had all documents ready to sign. It was clear that he did a lot of behind the secene work to get everything ready for pick up.He was very conscious of the COVID precautions and this was appreciated. Richard More
by persaudrichard2
Employees Worked With
May 19, 2020
From Jeffery in sales to Suzanne in finance 💯 and Rich in service all exhibit a caliber of unparalleled commitment and professionalism that have far surpassed any dealerships I’ve done business with in th in service all exhibit a caliber of unparalleled commitment and professionalism that have far surpassed any dealerships I’ve done business with in the past. Again thank you all for everything. Chris.P More
by KEGLER008
Verified CustomerMay 13, 2020
Great service! Mike & Giacomo had papers and all documents ready to sign! Thank you to all involved for yet another amazing experience at Helms Brothers. Love my new GLE 450 documents ready to sign! Thank you to all involved for yet another amazing experience at Helms Brothers. Love my new GLE 450 More
by ANJOEG2131
May 12, 2020
in spite of we were met and handeled privately and safely. - The only thing missing was learning about all of her gadgets and gizmos the car has under the curren we were met and handeled privately and safely. - The only thing missing was learning about all of her gadgets and gizmos the car has under the current conditions. We nope to learn a lot more when we all can do things normally again. More
by RANDERSON8820
Employees Worked With
May 11, 2020
Mikey Nekava was absolutely amazing. Best salesman ever. Would recommend him to anyone interested in a Mercedes. Process was so easy! Mikey did everything for us and we never had to leave our apartment. He Would recommend him to anyone interested in a Mercedes. Process was so easy! Mikey did everything for us and we never had to leave our apartment. He brought cars to us to look at and found us an amazing car at a great price. More
by dgreeny317
May 06, 2020
Awesome. Can’t wait to get another car with him. Mike Made transaction easy and swift. Would recommend to anyone I. My family. Thanks again Made transaction easy and swift. Would recommend to anyone I. My family. Thanks again More
by VICA.KATZ
Employees Worked With
May 06, 2020
Michael Altamura is very professional and knowledgeable.He puts his customers needs first.I feel confident doing business with him as I trust his opinion. knowledgeable.He puts his customers needs first.I feel confident doing business with him as I trust his opinion. More
by HGARRIQUES
May 05, 2020
Over the top customer service. For close to 10 years Michael Nekava provides such an excellent costumer care to us and in March 2020, he simply exceeded my expectations when I deci For close to 10 years Michael Nekava provides such an excellent costumer care to us and in March 2020, he simply exceeded my expectations when I decided to continue my relationship with Helms Bros. and decided to lease another vehicle rather looked for another and much more economical car. His value as an employee is well recognized and appreciated . As a costumer, I would describe his approach as knowledgeable, friendly and tuned in to the various needs being expressed during the conversations with him. He is also flexible and never overbearing in his dealings. He makes one feel important and focuses his attention only to you when you are in his presence. More
by EVELYNLUNA27
Employees Worked With
Other Employees :
Michael’s assistant whose name escapes me was also very courteous and helpful in showing us how to use the dashboard of the 2020 GLC model.
May 05, 2020
More than 25 years and 8 cars later I can categorically state that Helms offers first in class sales and service experiences. My used car “purchase” was merely a lease buyout of a cat we leased through he state that Helms offers first in class sales and service experiences. My used car “purchase” was merely a lease buyout of a cat we leased through helms More
by PLMMD
Employees Worked With
Other Employees :
Peter Fearon
May 04, 2020
Good Service and Hospitality We are extremely happy . Sales person treat us nicely. Explain everything nicely and clearly. He promised me a set f car mats that i didn,t get. Hope We are extremely happy . Sales person treat us nicely. Explain everything nicely and clearly. He promised me a set f car mats that i didn,t get. Hope he didn,t forget that.Thanks we are enjoing the new car. Thank You. Sosamma Rajan More
by VKRAJAN2010
Employees Worked With
