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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
January 08, 2020
Helms Bros definitely lives up to the expectations. Thanks to Mike Altamura and Jack for helping me get into my dream car! Excellent customer service! Thanks to Mike Altamura and Jack for helping me get into my dream car! Excellent customer service! More
by IJ4523
Verified CustomerEmployees Worked With
January 08, 2020
Picked up New Car Constantine was my sales rep he was so awesome. He made me comfortable and happy to be purchasing a new vehicle. I was a little skeptical since I look Constantine was my sales rep he was so awesome. He made me comfortable and happy to be purchasing a new vehicle. I was a little skeptical since I looked into other dealers but he treated me with such care which made me super happy. More
by LLANOS.FELICIA
January 08, 2020
Customer Satisfaction The dealership is always very helpful and accommodating when we purchase our vehicle. We have purchased numerous vehicles over the course of the year The dealership is always very helpful and accommodating when we purchase our vehicle. We have purchased numerous vehicles over the course of the years and have been completely satisfied with each purchase. We love the car it rides exceptional great fuel efficiency and it has a great color feel and looks to the automobile. More
by LORI26
Employees Worked With
January 08, 2020
This was by far best experience I ever had at a car dealership I dealt with Andrea Kass who was totally experienced in every aspect of car and went out of her way to expedite my time there and getting dealership I dealt with Andrea Kass who was totally experienced in every aspect of car and went out of her way to expedite my time there and getting exactly what I wanted. More
by CKATLBRAV
Employees Worked With
January 08, 2020
Unexpected purchase Nice dealership however, great selection of inventory. I started the purchase with Erick Manzanilla then got handed off to Hector Hicks for some unexp Nice dealership however, great selection of inventory. I started the purchase with Erick Manzanilla then got handed off to Hector Hicks for some unexplained reason. It would have been a better experience had the sales associate been a little more knowledgeable regarding the process of lease turn in and new lease purchase paperwork. I he was most likely working out of his element at times during the entire process. More
by VERONICA.HAYNES
Employees Worked With
Hector Hicks and Erick Manzanilla
January 08, 2020
Just purchased our second Mercedes Benz from Helms, we visited many other Mercedes dealerships over the years, and the customer Service of Helms is simply Amazing. SPECIAL THANKS TO MR H. HICKS. visited many other Mercedes dealerships over the years, and the customer Service of Helms is simply Amazing. SPECIAL THANKS TO MR H. HICKS. More
by RC
December 31, 2019
New S560 They made everything easy, Andrea was great to work with during the entire transaction . She made sure I was familiar with the car in ever way possibl They made everything easy, Andrea was great to work with during the entire transaction . She made sure I was familiar with the car in ever way possible. Helms Bro’s is the best! More
by DON.VOGEL
Employees Worked With
December 31, 2019
The salesman,Constantine Kelepesis, was very nice. My experience was nice from the moment I came into the Dealership. The whole transaction was great. The salesman ,Constantine Kelepesis was Very help My experience was nice from the moment I came into the Dealership. The whole transaction was great. The salesman ,Constantine Kelepesis was Very helpful ,In helping me select a car and the options available to me . Great personality. As well as following up on my purchase. He was helpful in helping me fully understanding the features in the Car also. And still follows up with me. He has a great personality. In the future, I will consider Consider HELMS BROTHERS. When purchasing another car. Thanks you to everyone . More
by PARADISE1149
Employees Worked With
Constantine Kelepesis
December 31, 2019
Exceptional vehicle purchase experience Easiest most streamlined vehicle purchase with exceptional sales and finance team members. The price, paperwork, explanations and attention was all to Easiest most streamlined vehicle purchase with exceptional sales and finance team members. The price, paperwork, explanations and attention was all too notch. I enjoyed buying the vehicle. More
by SSMITH8568
Employees Worked With
Jason Gopie
December 31, 2019
Great experience It was a good overall experience. The salesman refused to budge a penny in the price. In the past they would come down a little bit in the price and t It was a good overall experience. The salesman refused to budge a penny in the price. In the past they would come down a little bit in the price and throw in an additional service as well as making the first monthly payment for me. The car is great and I am happy with it. More
by RCSTEGMAN
Employees Worked With
Donald you
