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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
November 26, 2019
2019 GLS450 My salesman, Jason, is always there for me when it comes to getting a new car. He’s very responsive, courteous and accountable. This is my 4th car w My salesman, Jason, is always there for me when it comes to getting a new car. He’s very responsive, courteous and accountable. This is my 4th car with Helms and I think more will come. More
by BC7600
Verified Customer
November 26, 2019
replace old car Three years ago, I bought my first Mercedes Benz in Helms Bros. I was not comfortable with the salesperson, but I was satisfied with my old car. So af Three years ago, I bought my first Mercedes Benz in Helms Bros. I was not comfortable with the salesperson, but I was satisfied with my old car. So after three years, I still wanted a Mercedes SUV. Some of friends told me to look for Jason Chen, who is very nice and professional. I'm so content with my new car. More
by SAMMYUSA92
November 26, 2019
Leased a GLE 350 10th Mercedes, first from Helms;excellent salesperson Mike Nekava. If price is right will probably lease another with him in May.when another Mercede 10th Mercedes, first from Helms;excellent salesperson Mike Nekava. If price is right will probably lease another with him in May.when another Mercedes comes due More
by RDR0
November 23, 2019
excellent experience Michael Altamure was great in getting me into my new 2020 560 S Coupe Made it such an easy experience, I have dealt with Mike for over a decade and a Michael Altamure was great in getting me into my new 2020 560 S Coupe Made it such an easy experience, I have dealt with Mike for over a decade and always found him to be professional and knowledgeable More
by GSCUDERI
Employees Worked With
November 22, 2019
Renew lease on new car Herman Ospina was, and has always been, most professional and helpful in all my transactions at Helms. This the 4th car I've leased from them, over a Herman Ospina was, and has always been, most professional and helpful in all my transactions at Helms. This the 4th car I've leased from them, over a span of 10 years and I cannot have been happier with Herman ' s support. He makes the whole process so simple and easy. I highly recommend him if you're looking for a reputable dealer and a salesperson who's in your corner, Herman is the man to see. More
by DJM1
Employees Worked With
Herman Ospina, Jackie Wong
November 22, 2019
Fast and easy. My salesmen at Helms Bros Michael Nekava make life so easy when buying a new car I believe this is our 5 th car with him He is a pleasure to work wi My salesmen at Helms Bros Michael Nekava make life so easy when buying a new car I believe this is our 5 th car with him He is a pleasure to work with More
by GAMEPLAYER40
Employees Worked With
November 19, 2019
Excellent dealer car Very impressed about the service in particular Excellent job from the sales person Andrew Han ( FAST AND PROFESSIONAL ) My first car purchase with Very impressed about the service in particular Excellent job from the sales person Andrew Han ( FAST AND PROFESSIONAL ) My first car purchase with them was a good experience I will Recommend to everyone!!!!!! More
by MAUBORTO1
Employees Worked With
Andrew Han
November 19, 2019
My cousin sent me to Michael after having an unpleasant experience with the Brooklyn dealership... I have been a long time Mercedes customer and I can truthfully say this was the best customer service I ha experience with the Brooklyn dealership... I have been a long time Mercedes customer and I can truthfully say this was the best customer service I have ever received from Mercedes. Michael was able to get me the exact car I wanted ASAP and made sure to make the transaction as easy as possible. He is VERY professional and doesn’t waste your time. That is why he is the top sales man there. Lifelong customer as long as he is around. More
by Dinalishesss
Employees Worked With
November 18, 2019
Great Excellent experience!Great salesmen. Would highly recommend using Michael at Helms Bro’s. Great price. Was very happy with the delivery process. Will Excellent experience!Great salesmen. Would highly recommend using Michael at Helms Bro’s. Great price. Was very happy with the delivery process. Will be back in three years More
by HLDDS7
Employees Worked With
November 18, 2019
Awesome working with Herman @Helmsbros. Herman provides best customer service and great experience when buying a car. He was my salesperson since 2012 and I’ve brought my previous car from h Herman provides best customer service and great experience when buying a car. He was my salesperson since 2012 and I’ve brought my previous car from him. More
by STEVE338866
Employees Worked With
Herman Ospina
