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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
November 19, 2019
My cousin sent me to Michael after having an unpleasant experience with the Brooklyn dealership... I have been a long time Mercedes customer and I can truthfully say this was the best customer service I ha experience with the Brooklyn dealership... I have been a long time Mercedes customer and I can truthfully say this was the best customer service I have ever received from Mercedes. Michael was able to get me the exact car I wanted ASAP and made sure to make the transaction as easy as possible. He is VERY professional and doesn’t waste your time. That is why he is the top sales man there. Lifelong customer as long as he is around. More
by Dinalishesss
Employees Worked With
November 18, 2019
Awesome working with Herman @Helmsbros. Herman provides best customer service and great experience when buying a car. He was my salesperson since 2012 and I’ve brought my previous car from h Herman provides best customer service and great experience when buying a car. He was my salesperson since 2012 and I’ve brought my previous car from him. More
by STEVE338866
Verified CustomerEmployees Worked With
Herman Ospina
November 18, 2019
Great Excellent experience!Great salesmen. Would highly recommend using Michael at Helms Bro’s. Great price. Was very happy with the delivery process. Will Excellent experience!Great salesmen. Would highly recommend using Michael at Helms Bro’s. Great price. Was very happy with the delivery process. Will be back in three years More
by HLDDS7
Employees Worked With
November 15, 2019
Awesome Service Fabulous Sales woman Andrea was so easy to deal with. She made my entire experience fun & easy. I find that getting a new vehicle makes me extremely nervous & because of Andrea was so easy to deal with. She made my entire experience fun & easy. I find that getting a new vehicle makes me extremely nervous & because of her easy going nature not one time did I ever feel nervous. I would recommend her any time. More
by SWASHINGTON3
November 15, 2019
Kathleen very friendly, Great service , I will not go their We have other choice beside Mercedes-Benz Cause Kathleen We came back. She take her time explained everything to us. After services was great...Thanks We have other choice beside Mercedes-Benz Cause Kathleen We came back. She take her time explained everything to us. After services was great...Thanks Kathleen More
by TIMSHI28
November 14, 2019
excellent service Dealer was very kind and professional. She tried to understand what customer want and help customer effectively. When I went to service center for Dealer was very kind and professional. She tried to understand what customer want and help customer effectively. When I went to service center for regular maintenance, all employees were very kind and they did it very fast. More
by SKLIQUOR
Employees Worked With
November 14, 2019
Saleslady Kathleen Baade, my sales lady, was very professional, extremely helpful, very knowledgeable, easy to deal with, accommodating at every level and pleas Kathleen Baade, my sales lady, was very professional, extremely helpful, very knowledgeable, easy to deal with, accommodating at every level and pleasant and fun to be around. She was NOT slick like some car salesmen who will try to trick you into buying things you might not need. I would definitely contact her at the end of my lease. She is a KEEPER. More
by ROSEBUD121530
November 13, 2019
Super helpful!! Called up Helms Bros on a Sunday and left the dealership with a car that following Saturday. That’s how efficient the team is. I was able to get a ca Called up Helms Bros on a Sunday and left the dealership with a car that following Saturday. That’s how efficient the team is. I was able to get a car with features specific to my taste at an affordable price! The process so seamless and quick! More
by noshinahossain
Employees Worked With
Calvin Chin
November 13, 2019
Best buying experience. My Sales representative Mr. Michael Altamura was very professional and responsive to my needs he also made me feel at home at Helms Bros. it is on th My Sales representative Mr. Michael Altamura was very professional and responsive to my needs he also made me feel at home at Helms Bros. it is on that basis that I would highly recommend Helms Bros. and I will strongly suggest that whoever I recommend deals with Michael. More
by ORIN0
Employees Worked With
November 12, 2019
Exceptional service I had the pleasure of working with a great representative, that emulated the exceptional service that I have come to expect from Mercedes Benz. Th I had the pleasure of working with a great representative, that emulated the exceptional service that I have come to expect from Mercedes Benz. Thank you. More
by CCLAPHAM1
Employees Worked With
Calvin Chin
