Helms Bros., Inc.

Perfect MS He was amazing an made my first experience at mercedes benz a good one. She's very professional an patient. I was there for 5 hours an she was v MS He was amazing an made my first experience at mercedes benz a good one. She's very professional an patient. I was there for 5 hours an she was very patient with me More

2020 GLE - Thank you Mike! We started looking into a 2018 GLE SUV around winter of 2019. Mike gave us very clear and professional input and advice regarding our potential purcha We started looking into a 2018 GLE SUV around winter of 2019. Mike gave us very clear and professional input and advice regarding our potential purchase. During this conversation he brought up the new 2020 GLE SUV and suggested we consider it. To make a long story short, we took Mike's advice and went ahead with the 2020 GLE and we couldn't have been happier! The vehicle is amazing and was totally worth the extra wait. Everything went smoothly as we ended up with the exact color and option spec we were looking for. A+ all around. More

Leasing of new car I had an issue with my new sport model E class which I had to change for a luxury edition. Micheal and his team were very helpful in making this hap I had an issue with my new sport model E class which I had to change for a luxury edition. Micheal and his team were very helpful in making this happen and I can’t thank them enough. More

Pleasant,non taxing. My wife and I Lease two new cars every three years.Our sales representative for the past six cars has been Kathleen Baade Kathy is knowledgeable,highl My wife and I Lease two new cars every three years.Our sales representative for the past six cars has been Kathleen Baade Kathy is knowledgeable,highly competent,trust inspiring and professional.I look foreward to dealing with her in the future and would recommend her to anyone in the market for a MB.Kathy is a great sales representative and an outstanding person. More

Kathleen Baade was an awesome Salesperson! This was our first experience with the dealership and must say it was a great experience. Our sales lady was just awesome. Best experience buying a ca This was our first experience with the dealership and must say it was a great experience. Our sales lady was just awesome. Best experience buying a car. More

Excellent customer care My First Mercedes and Andy Hyun made my decision so simple, took care of me through the process and explaining the cars available. so thrilled to hav My First Mercedes and Andy Hyun made my decision so simple, took care of me through the process and explaining the cars available. so thrilled to have bought it from Helms, it is a little out of my area but worth the distance More

Great service Jason has provided excellent service; he is very knowledgeable and very helpful. he has helped us our six Mercedes Benz for the last 10 years. We will Jason has provided excellent service; he is very knowledgeable and very helpful. he has helped us our six Mercedes Benz for the last 10 years. We will definitely come back when we need our next vehicle. More

5 Stars For Jason Chen We had our new GLE 2020 delayed for several months due to Mercedes Benz's production crisis. However, Jason has been honest throughout the process/wai We had our new GLE 2020 delayed for several months due to Mercedes Benz's production crisis. However, Jason has been honest throughout the process/wait and even provided alternative transportation methods for us while we wait for our car. Jason has gone above and beyond for us and we sincerely appreciate the effort he put into getting us into our new car. He is also prompt to pick up our calls and does his best to get our issues resolved as soon as possible. More

Awesome Customer Service Kathleen was able to provide friendly and attentive customer service. She had great knowledge of the model we were looking for, the best part was when Kathleen was able to provide friendly and attentive customer service. She had great knowledge of the model we were looking for, the best part was when she went and confirmed her inventory sheet and notified us that the model we were looking for just came in red! My husband and I were sold! The process after that was quick and efficient! More

Great Mikey was great. He exceeded every expectation I had. The price I got for the trade in was great. The price I got the for the GLS 450 was great. Mikey was great. He exceeded every expectation I had. The price I got for the trade in was great. The price I got the for the GLS 450 was great. And overall I’ve loved the GLS. It drives wonderfully. It has all exceeded my expectations in almost every way. My only disappointment is really my own fault—based on mistakes in my research. I thought the GLS came standard with cooled seats and a heated steering wheel. I didn’t realize these weren’t standard—but were options. My research was wrong, and I was a little surprised that the GLS that I purchased didn’t have these options. I might consider in a year or two trading the GLS for a more highly optioned model. But I would 100% contact Mikey and his team at Helms if I chose to trade it in. Overall though I’ve been incredibly happy with the service I’ve received. More