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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
October 03, 2018
A very pleasurable experience. My sixth purchase from Andrea and she's not even a relative. As easy as dealing with a car salesperson can get. I'll be back in 3 years. My sixth purchase from Andrea and she's not even a relative. As easy as dealing with a car salesperson can get. I'll be back in 3 years. More
by GOLFER1489
Verified CustomerEmployees Worked With
October 02, 2018
Great service from Mr Jeffery Mr Jeffery one of the best sales person I met very nice and very helpfull and very friendly he had great knowledge of car thanks Mr Jeffery one of the best sales person I met very nice and very helpfull and very friendly he had great knowledge of car thanks More
by ASHA1541
October 02, 2018
Class A+ Service This is my 1st experience with Helms Bros since I just purchase my first Mercedes. The moment I walked in I was treated like royalty. Maurice was This is my 1st experience with Helms Bros since I just purchase my first Mercedes. The moment I walked in I was treated like royalty. Maurice was deligent, super professional and just delightful. Once I sat with him, my mind was made up. This man perfect customer service, I’m happy to be apart of the MB family. Cheers!!! More
by CarolClass
Employees Worked With
Maurice Martin
October 02, 2018
Amazing Service Absolutely Amazing Service from the entire team --- Never Fails . Thank you so much for your help and making it easy. We will continue to come back. Absolutely Amazing Service from the entire team --- Never Fails . Thank you so much for your help and making it easy. We will continue to come back. More
by EMELY.A.MATA
Employees Worked With
Victor Cruz, MJ Caesar
October 02, 2018
Absolutely amazing customer service!! Andrea is amazing I have owned many cars and dealt with many sales people but none have been as helpful, forthcoming and willing to go the extra mile nite than Andrea. I have owned many cars and dealt with many sales people but none have been as helpful, forthcoming and willing to go the extra mile nite than Andrea. I’ve bought BMW, Cadillac, Lincoln, Land Rover and Honda but no other dealership or sales person compares to Andrea. She took her time with me. She was patient and held my hand every step of the way. I plan to buy another Mercedes and will only deal helms and Andrea. More
by LORIEBALBOSA
Employees Worked With
September 28, 2018
Stampler is excellent. Jeffrey is a wonderful salesperson. Knowledgeable and helpful. He is a substantial reason we came back to Helms. I didn’t use the service department b Jeffrey is a wonderful salesperson. Knowledgeable and helpful. He is a substantial reason we came back to Helms. I didn’t use the service department because pricing was too high. More
by DENISE14
Employees Worked With
September 28, 2018
Great dealership and wouldn’t go anywhere else We have been getting cars from Helm Bros for over 10 years and we are extremely satisfied with all aspects of the dealership. Our sales consultant Mik We have been getting cars from Helm Bros for over 10 years and we are extremely satisfied with all aspects of the dealership. Our sales consultant Mike Altamura is wonderful as welll with great service and great pricing. More
by LKAUFFMAN515
Employees Worked With
September 25, 2018
Outstanding sales and service experience Helms Brothers has given us an outstanding sales and service experience over many years. We were back recently for our fifth vehicle from them. Mike A Helms Brothers has given us an outstanding sales and service experience over many years. We were back recently for our fifth vehicle from them. Mike Altamura has been our sales contact all along, and he is simply exceptional. Never met a more dedicated salesperson anywhere; he does his best for customers, and he’s the reason why we keep going back to Helms Bros. More
by MEHDI_MAHMUD
Employees Worked With
September 24, 2018
Top-Notch Dealership Helms Bros. is the quintessential Mercedes dealership - spotless, warm and oozing with luxury. Everything about the place makes you feel welcome Helms Bros. is the quintessential Mercedes dealership - spotless, warm and oozing with luxury. Everything about the place makes you feel welcome and the salespeople and staff are friendly and attentive. I just leased my fourth vehicle from them. You won't go wrong here. More
by Spoon
Employees Worked With
Matthew Villacis
September 21, 2018
Best service Perfectly place for shoping Everything is quicki settled I recommend this place Very professional service No time 8s wasted I did everything in Perfectly place for shoping Everything is quicki settled I recommend this place Very professional service No time 8s wasted I did everything in one day Thanks More
by ARUSZNICA
Employees Worked With
EMANUEL RODRIGEZ
