Helms Bros., Inc.

Mercedes dealership Overall Helm Bros is a great dealer to purchase a Mercedes and we have and will continue to obtain are from Helma Bros in Bayside Overall Helm Bros is a great dealer to purchase a Mercedes and we have and will continue to obtain are from Helma Bros in Bayside More

Service The location of the service center is near by Very good The service advisor is comfortable in explaining and treating me well. I just hope that I The location of the service center is near by Very good The service advisor is comfortable in explaining and treating me well. I just hope that I can use a big size car when I use a loaner car. Anyway Very satisfied..... More

Overall a good experience however saw something missing. Took my car in for servicing of brakes and replacement of tires. Everything was handled promptly however upon receiving my car I noticed the front ri Took my car in for servicing of brakes and replacement of tires. Everything was handled promptly however upon receiving my car I noticed the front rim of the right fog light missing. Unfortunately I didn’t see it while at the dealership. I don’t know what happened but would appreciate if someone gets back to me. Thanks. More

Excellent service, consistently! Having had a superb experience the first time around, when I required a replacement vehicle only a year later, Mr.Jeff Stampler was professional, unde Having had a superb experience the first time around, when I required a replacement vehicle only a year later, Mr.Jeff Stampler was professional, understanding and made the entire process seamlessly easy. Mr Rhee was wonderful and so helpful as well. I will be coming back to Helms Bros without question! More

Always Professional I bought my C300 off lease in May 2018. 3 months prior to the end of the term. Jeff Stampler brought to my attention the special MB promotion for C I bought my C300 off lease in May 2018. 3 months prior to the end of the term. Jeff Stampler brought to my attention the special MB promotion for CPO vehicles at the time. After discussing the pros and cons with Jeff, it made absolute sense for me to purchase my leased vehicle because of the special and the fact that my car had less than 18,000 miles on it. Jeff, as always, made the transaction easy, simple, and flawless. This is the 3rd MB and the 4th transaction I have had the pleasure of doing with him. I consider him a special friend. When I'm ready for my next MB, I will only work with Jeff and Helms. More

Greatly appreciated the prompt service. FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the most immediate service. More

job well done service is exceptional. both the salesman for us were very helpful.keeping in touch even after sale is done. am very glad went thru this dealership. service is exceptional. both the salesman for us were very helpful.keeping in touch even after sale is done. am very glad went thru this dealership. More

Helms Bros makes owning a Mercedes even better I am actually a 2 time customer of helms bros. I purchased a GLA last year, and a C300 this year. Both cars are amazing and any issue I may have had w I am actually a 2 time customer of helms bros. I purchased a GLA last year, and a C300 this year. Both cars are amazing and any issue I may have had with them was always handled in a very timely, and painless manner. Helms bros excels in their customer service, sales and maintenance staff. Andrew Han was my sales person and I couldn’t speak more highly of him. They are all very responsive without being overly pushy or demanding. They treat you like a valued customer and every experience with them is a true pleasure. More

Faith and belief My credit wasn't the best, I didn't think at first that a had a chance to drive a Mercedes Benz, I always settled for a used car or a car that was ec My credit wasn't the best, I didn't think at first that a had a chance to drive a Mercedes Benz, I always settled for a used car or a car that was economical. I wanted a luxury car and to drive in style. After demonstrating faith and believing in what God can, Helms Brothers made it work and now I drive a Mercedes Benz. My sales rep and finance rep Victor and Rob made it happen for me.and I can't forget Miracle who has the name that draw me to the dealership. THANK YOU HELMS BROTHERS More

Issues. With car not my dealers priblem My service person is impeccable. The only reason we keep coming back. Giacomo is awesome. We are having so many issues qith tge cars. We had three. N My service person is impeccable. The only reason we keep coming back. Giacomo is awesome. We are having so many issues qith tge cars. We had three. Now we only have two. Been with mercedes for over 20 years. More