Helms Bros., Inc.

A new member of the Helms Mercedes Benz Family My experience at Helms was beyond what I could've imagined. I'm not a novice at buying cars, but this was my first Mercedes Benz (GLA 250 4matic). Hel My experience at Helms was beyond what I could've imagined. I'm not a novice at buying cars, but this was my first Mercedes Benz (GLA 250 4matic). Helms Brothers was highly recommended by a family member who recently purchased a C-Class. My husband and I were very fortunate to have Jason Xenos navigate us through this process with ease. Thank you Jason X for your patience, knowledge and commitment to ensure that our experience at Helms endorses the ultimate goal of CUSTOMER SATISFACTION. We're looking forward to doing business with you in 2018. More

Wonderful experience Helms Brothers made my experience in getting my Mercedes a great one. The staff there were all very nice, helpful, and knowledgeable. They made me com Helms Brothers made my experience in getting my Mercedes a great one. The staff there were all very nice, helpful, and knowledgeable. They made me comfortable enough to get a car on the spot, after I visited a few other dealerships. From initially walking into the dealership to look around to picking up my car, everything ran very smoothly and the service was A+. The salesperson walked me through all the features of my new car in detail and has even been available to answer questions about the vehicle after driving it off the lot. I also felt that the different advice the salesperson provided felt personal and, as mentioned above, made me all the more comfortable making a deal during my first visit. Instead of just entering into a sales transaction, I feel like I have a relationship with the dealership which I did not expect from a car dealership. More

First time to purchase a vehicle and lucky to meet John andt It's my first time to purchase a car.I'm very lucky to have you guys:-) Kathleen,thanks for your patience to answer our questions and introduce all t It's my first time to purchase a car.I'm very lucky to have you guys:-) Kathleen,thanks for your patience to answer our questions and introduce all the detail about the car John is very handsome guys and definitely professional .During the purchasing give us huge assistance I will strongly recommend the people who will purchase vehicle to this place More

Excellent service from all staff !!! Maurice Martin was extremely helpful in explaining all the details of my new S550 Benz. Maurice was also very professional and his people skills were Maurice Martin was extremely helpful in explaining all the details of my new S550 Benz. Maurice was also very professional and his people skills were on point. it was my pleasure doing business with him, and I look forward to having a dealership like Helms Bros. in my corner!!! More

Michael Altamura is an excellent sales person !!! Michael Altamura is very professional, loyal and made my purchase a great experience. Michael is very detailed and helpful in understanding the transa Michael Altamura is very professional, loyal and made my purchase a great experience. Michael is very detailed and helpful in understanding the transaction we made, lease buy out procedure. He will go above and beyond to make client happy. I would strongly recommend Michael to other clients. More

Excellent sales and services We had the pleasure working with Helms Bros and their team for many years. In the sales department Mr.Maurice Martin has been exceptional. He has be We had the pleasure working with Helms Bros and their team for many years. In the sales department Mr.Maurice Martin has been exceptional. He has been very helpful in all matters to make sure that all we cared about was taken care off with out any hesitation. Also I must mention Mr.John Kuns who worked with us make the deal happen and so helpful getting the all the other details were attended by relevant staff at the dealership. many thanks to Team Helms Bros. More

Best person to look for when u need a MB I went to many auto shops but never found one like him, to help me get through the process so smooth and calm. It was my first time getting a MB for m I went to many auto shops but never found one like him, to help me get through the process so smooth and calm. It was my first time getting a MB for myself. I was so nervous because i didnt really know uncle about MB cars and how it works. My uncle introduced him to me because my uncle also bought a MB from him couple years ago.. Even after years, he is still helping my uncle to get through his questions and stuffs. Maurice is definitely not the person who try to get u down and close the sales. Instead, he helped me to look for the car that i really like, helped me to go over the function and usage and got a really great deal for me. I wanted the car so bad on the Christmas unfortunately it wont be ready to pick up for another month. He did his best to hold the car for me , which was just came to the warehouse with same model with even better looking sport version. He came into the store on his day off and stayed late to help me with the paperwork and drove me home safely. I got my car the next day and again he helped me to go through again with test drive. I really appreciated his help,he makes my Christmas even brighter this year. If you had him before, you wont look for another. More

Helms Bros was an Early Christmas Gift, Thank you! Mark Ma at Helms Bros sold me a 2014 Mercedes C300 Luxury 4Matic with 15K Miles. For a fresh foreigner who never knew that I even needed a New York dr Mark Ma at Helms Bros sold me a 2014 Mercedes C300 Luxury 4Matic with 15K Miles. For a fresh foreigner who never knew that I even needed a New York driving license to insure and own a car, I was humbled and thrilled by the guidance; the patience; and the positive attitude that everyone seemed to have. The machine is in mint condition and I'm loving the rides everyday. I was received and assisted in all ways necessary. The car and the process was an early Christmas gift for me. Thank you so very much. More

Great dealership with personal service I Had the best experience with the Helms Brothers dealership . Not only were Ronald Dent and John Kunz professional and knowledgeable. They made the I Had the best experience with the Helms Brothers dealership . Not only were Ronald Dent and John Kunz professional and knowledgeable. They made the experience seamless. They knew the Ins and outs of the vehicle and answered all of our questions. They put my husband and myself at ease making this major purchase. Jason was excellent with respect to the financing . I cannot recommend them enough and hope this will not be my last purchase. Thank you again. Julie and Dwight West More

Exceptional Service. very Professional. E-350 sports Excellent service! Ask for Kathleen Baade! When it comes to customer service she knows the meaning of excellent customer service. I highly recommend i Excellent service! Ask for Kathleen Baade! When it comes to customer service she knows the meaning of excellent customer service. I highly recommend if you're looking to own a Benz or any other car please go to this dealership. They live up to their words and go above and beyond for their customers. I walked in without any appointment double minded if I will buy an E-350 or 5- series (I previously had two beamers) but they changed my mind. Also, I went to two other Mercedes dealers but unfortunately had to walk-out. The financial manager('Jon Saint-Louis") kept it very simple and got us approved right away. And off-course the Sales Manager- John Kunz what a great guy, this guy knows what "World Class Treatment" is and he makes sure his customers get the best. I had to give an award for the most professional outstanding and value their customer award it would go to Kathleen Baade, John Junz and Jon Saint-Louis from this dealership. I don't regret coming here just wish I had came here sooner. Highly recommended. 5 Stars More