
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great sales specialist, excellent service! Mr. Peter Fearon was my sales specialist and he was friendly and very helpful. he went over all the features and details with me, that was an excellen Mr. Peter Fearon was my sales specialist and he was friendly and very helpful. he went over all the features and details with me, that was an excellent experience, and the test drive was amazing. I definitely recommend my friends to Peter. More
Amazing service! I have purchased various Mercedes from this dealership specially from Mr. Martin, he is excellent! great service, patient, very thorough in his explan I have purchased various Mercedes from this dealership specially from Mr. Martin, he is excellent! great service, patient, very thorough in his explanation, honest and goes beyond to make you comfortable. He is an excellent sales person, never pushy and he is very detailed. Amazing experience and I am very happy. More
Fantastic buying experience in Helms and Bros!! When I quote a price on Internet then I get the response quickly by Kathleen! She is kind and very great at her job. She helped me with all the docume When I quote a price on Internet then I get the response quickly by Kathleen! She is kind and very great at her job. She helped me with all the documents and I just did the purchase part! If you are looking for a new MB, I think you definitely need Kathleen to help! Highly recommended and five stars. More
Pleasure to deal with Very happy with the team at Helms Brothers with my recent purchase. Professionalism at its best especially Mr. Kunz. Very responsive to questions Very happy with the team at Helms Brothers with my recent purchase. Professionalism at its best especially Mr. Kunz. Very responsive to questions and phone calls I made post deal and that means a lot to me and my wife. Will definitely do business again with this gentleman. Mr.Mark Ma was also very thorough and professional in his sales approach. He was very patient and did not just answer questions blindly, rather he took time to find the right answer the first time and that is paramount to cultivating a long lasting relationship. Wel Done! More
Good service and very nice Maurice helped us right away and made us feel very comfortable. He was very patient to answer and explain all our questions on the Model E550. He didn Maurice helped us right away and made us feel very comfortable. He was very patient to answer and explain all our questions on the Model E550. He didn't give us any pressure and never push us to make the decision. He follow up and replied our email/message after sales immediately. I will introduce Maurice to my friends. He is really nice and good salesman. More
Smooth, quick & pleasant leasing experience! Maurice greeted us right away and made us feel very welcome and important. I was confused with the model I had in mind, but he insisted on having me Maurice greeted us right away and made us feel very welcome and important. I was confused with the model I had in mind, but he insisted on having me drive test both so I could have the feel and that made the difference. I knew CLA250 was the one for me. He was very patient with all our questions, took his time to explain everything and never made us feel rushed pr pressured. Go with Maurice! He's the man! :) More
Great Sales Associate Jeffrey Stampler was my sales associate. He provided prompt service from discussing price, features and benefits of the vehicle. He knew his product w Jeffrey Stampler was my sales associate. He provided prompt service from discussing price, features and benefits of the vehicle. He knew his product well and was very focused on ensuring the presentation (cleanliness) of the vehicle was showroom perfect. He knew my time was limited while finalizing the sale and he hustled to get it all done quickly. He did not short change the time to demonstrate all features. Best Car Sales PROFESSIONAL I have ever had and I have been buying cars for over 30 years. If I had one nit, it was with the manager who had to provide the "extra" warranties information. He kept me waiting and while in his office he was on another business call. More
Best sales person I've ever met I was once disaappinted with a sales person on my first mercedes-benz but now I am more than 100% satisfied with all the supports and help this cool, I was once disaappinted with a sales person on my first mercedes-benz but now I am more than 100% satisfied with all the supports and help this cool, patient man assisted me with! My aunt who introduced him to me was also very satisfied, he deserves 10 stars from our family! More
One of the best salesman This was my first big purchase and I must say Maurice made it worthwhile. Maurice Martin is very patient and willing answer every and any question eve This was my first big purchase and I must say Maurice made it worthwhile. Maurice Martin is very patient and willing answer every and any question even after your purchase. He's easy to contact and return calls immediately. His customer service is outstanding. More
car leasing experience the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at he the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at her job More