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Helms Bros., Inc.

Bayside, NY

4.7
2,261 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,261 reviews

January 05, 2016

Amazing Sales Representative In my 33 years of purchasing a vehicle, I have never dealt with such a Professional Sales Representative as Mr. Jeffrey Stampler and searching for my More

by Mingjager
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2016 -

Helms Bros., Inc. responded

Jeffrey is an amazing asset to our team, he is very professional, knowledgeable and considerate. He always manages to go above and beyond and we are so glad you enjoyed his service! Thank you so much for your kind words and we will be sure to pass them along to Jeff!

January 02, 2016

The service representative Mr. Lin is a kind person and very professional. He has done a very nice service. He would notify the customer in the progress of during the service ti More

by Huyueh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Helms Bros., Inc. responded

Thank you for your business and feed back! We are so lucky to have Andy on our staff, he is always very professional, knowledgeable and considerate. We are so pleased you enjoyed his services as well as your time spent here at Helms Bros and we will be sure to pass along your kind review.

January 01, 2016

outstanding service dept Helms bros service dept is outstanding ,I have my C300 serviced regularly. Rich Grein has been very helpful in solving any issues I might have had wit More

by Ray25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Helms Bros., Inc. responded

Rich is an amazing asset to our team and we are so lucky to have him. He really does an outstanding job and we are so pleased he could be so helpful! We thank you for your trust in our service department and we look forward to your next visit!

January 01, 2016

A salute to the very best. To fix the regulator and blower in my heating/air conditioning system.. Service was timely and carefully explained to me. Andy Lin is as good as it ge More

by The Judge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2016 -

Helms Bros., Inc. responded

Thank you for taking the time to review us! We are so glad you had a positive experience with us and that Andy could be so helpful when providing you with information on your car. We will be sure to pass along your praises to Andy and we look forward to serving you again!

December 31, 2015

Outstanding purchase experience Peter Fearon was great to work with. He was friendly, knowledgeable and worked with us to get a good price on our new GL450. He Wwrked diligently to More

by JohnB024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Fearon
Feb 29, 2016 -

Helms Bros., Inc. responded

We're very glad that you had a good experience with us! We'll be sure to pass along the kind words to Peter and Jennifer. Thank you again.

December 26, 2015

Great service The environment is so warm and cozy like the car you are going to buy! Sales representative was very sweet, helpful, knowledgeable, and considerate in More

by Cng0000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2015 -

Helms Bros., Inc. responded

Here at Helms Bros we strive to make our customers comfortable and to maintain a positive and welcoming atmosphere! We are so glad you enjoyed your time here and hope your enjoying your new SUV!

December 17, 2015

Good Service Most of services are more then 90% points,but it could be 100%, General satisfy with the services, hoping can do better on my next visit. More

by mbricky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Blum
Feb 29, 2016 -

Helms Bros., Inc. responded

Thank you for the feedback. We look forward to exceeding your expectations during your next visit.

December 17, 2015

Excellent Service. Very good and excellent service. Went more than out of his way to make sure the deal went through. More than happy with the purchase. More

by Kkissoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Matamoras
Dec 21, 2015 -

Helms Bros., Inc. responded

We are so happy to hear you are satisfied with your purchase! Marlon is an excellent asset to our team and we are glad he provided excellent service and gave you a positive experience!

December 11, 2015

Excellent professional service I leased yesterday my third consecutive MB E350 4matic from the same dealer through the same salesperson, Mr Michael Altamura, who provided, once agai More

by vasiliadis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Helms Bros., Inc. responded

Michael is an amazing part of our team and we are so lucky to have him. We thank you so much for your loyalty in leasing with us and we hope you are enjoying your MB E350 4matic!

December 10, 2015

excellent dealer We just leased the GLC300 4Matic . Maurice Martin is a exceptional sales consultant. He went out his way to help us in all aspects. Definitely reco More

by pavlosglc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Martin
Dec 11, 2015 -

Helms Bros., Inc. responded

We are thrilled to hear you had a great experience at our dealership. Maurice is a great part of our team, and we are lucky to have him. We will be sure to pass your praises along to him. Thank you for taking the time to review us and we hope to continue to exceed your expectations!

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