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Helms Bros., Inc.

Bayside, NY

4.7
2,258 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,258 reviews

March 30, 2022

The sales person explains clearly all the details of the the transaction from the details of the car to the financial parts.The sales person as well the staff are very courteous. If I have to buy or lease a More

by FTISSELIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 26, 2022

. This was what I look for my first car owenership. You can trust them 100%. Definitely I will go back for my another one. More

by SJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 25, 2022

Very professional and good services . attend to nag details I need . I’m very happy with my car . More

by ROSSEALON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto
Mar 28, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 23, 2022

She is professional and responsible,very helpful,thank you for such a good buying experience. More

by Europa15003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 23, 2022

Mike did an excellent job get us our car during difficult times all while keeping us informed every step of the way. More

by Marshyma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 22, 2022

I am beyond satisfied with the customer service I got here. I was able to walk out with a great deal on my dream car all thanks to Anthony! He was very professional and a pleasure to work with!!! More

by ANTONIOUG94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Ferraro
Mar 22, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 19, 2022

We are very happy with the sales guy, that help us to get this beautiful truck, the sales guy was amazing he help us to understand everything about the car. More

by 1966KAMINI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cliff Chen
Mar 22, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 19, 2022

BEWARE of unscrupulous service dept. I brought my s550 (7000 miles) for warranty issue. The service consultant called me and told me that i had a bubble in my tire and a cracked rim. More

by escwgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember name
Mar 25, 2022 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

March 19, 2022

Excellent Service, comfortable and very courteous service. Fully aware of customer needs and provided information needed. More

by HEFULLARD
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 18, 2022

Salesman Jason super helpful. Explored all options. Kept in touch with delivery info. Would recommend friends More

by HOWARDHLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

Mar 22, 2022 -

HOWARDHLEE responded

Counting on Jason helping with new GLC300 purchased.

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