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Helms Bros., Inc.
Bayside, NY
2,260 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,260 reviews
August 03, 2021
Mike A is the best Salesperson!! The dealership was very nice. The staff was very friendly and helped explain all the features about the car. The experience of leasing the car was very easy and quick! nice. The staff was very friendly and helped explain all the features about the car. The experience of leasing the car was very easy and quick! More
by SSCHREIBER0
Verified Customer
August 03, 2021
The car is not what I want. Sales did not update me the package but only telling me price been changed. I order illuminated star but no one informed me until I found out it did not install. How you changed package but only telling me price been changed. I order illuminated star but no one informed me until I found out it did not install. How you changed my package without letting me know but increased my rate. I am really unsatisfied with Helms and consider not order from Helms anymore. More
by JACKZHANG818
Employees Worked With
July 27, 2021
Burc is a great salesman. He was very helpful and followed up consistently during a long process. This is the second vehicle we worked with Burc to acquire and won’t be the last. followed up consistently during a long process. This is the second vehicle we worked with Burc to acquire and won’t be the last. More
by RAJASHARMA55
July 27, 2021
Very satisfied with their service，Everyone is very enthusiastic to answer, and I bought what I wanted and satisfied.This is a good experience for me. enthusiastic to answer, and I bought what I wanted and satisfied.This is a good experience for me. More
by ALANCHI55
July 27, 2021
I’m very satisfied with service Debbie provided. She was very kind and had all the answers to our questions. With her help, I was able to get a car we wanted. very kind and had all the answers to our questions. With her help, I was able to get a car we wanted. More
by MARY
Employees Worked With
July 26, 2021
This is my third lease with Michael Nekava. It is a real pleasure dealing with a compassionate and knowledgeable sales rep. I highly recommend coming to Helms Brothers for your Mercedes and ask for Mickey. pleasure dealing with a compassionate and knowledgeable sales rep. I highly recommend coming to Helms Brothers for your Mercedes and ask for Mickey. More
by BENNI57
July 24, 2021
Very helpful Anthony Ferraro Kind and considerate also Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PA Very helpful Anthony Ferraro Kind and considerate also thanks To manager too, will recommend Helms brothers to friends and family thanks. JOE PANICO 👍👍 Thanks Anthony More
by JOEPANICO1
July 24, 2021
I dealt with Andrea Kass and she went above and beyond to make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish. make the whole process an absolute pleasure. She was very knowledgeable and her customer service was on top notch start to finish. More
by AMGAUDIOSO
July 24, 2021
The dealership was very nice! The staff was very friendly and helped explain all the features about the car. The experience of buying the car was very easy and quick! and helped explain all the features about the car. The experience of buying the car was very easy and quick! More
by KVANEETINDER
July 23, 2021
Professional, helpful, friendly staff. Everything seemed smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car. smooth. My best experience in getting a new car.Andrea went above and beyond to ensure that we are comfortable with the car. More
by ANNA71
