Henry Brown Buick GMC

Pleased with Jordan in sales, and Joe in finance. Neither were high pressure, made the process easy. Only thing keeping me from giving a 5 star review is being required to "purchase" the Ikon syste Neither were high pressure, made the process easy. Only thing keeping me from giving a 5 star review is being required to "purchase" the Ikon system for $700. Could do the same thing with an Apple AirTag for $25 and not paid for a Dealership "Marketing System". More

They work hard to get the deal done fast at a good price , and all the guys work together well , and all the guys work together well More

Will definitely recommend to friends and also reach out to in my next vehicle purchase! to in my next vehicle purchase! More

Everything was great until I had bombarded with surveys that want me to write essays why not ask me what went wrong and how to get better. I am happy with my experience. that want me to write essays why not ask me what went wrong and how to get better. I am happy with my experience. More

Ben Brown and his team are always the best. Highly recommend for any fleet sales Highly recommend for any fleet sales More

The sales process was seamless. The finance process not so much. I had a previous fraud on my credit so I had some protection and the dealership communication between the finance an The finance process not so much. I had a previous fraud on my credit so I had some protection and the dealership communication between the finance and lender were lacking. I was contacted by sales to get in touch with the lender and I attempted a few times with no luck. We went to the dealership to find out what the issue was and they called finance and were told that everything was in order. I was again contacted by sales to call the lender, I was finally able to get ahold of someone to resolve the credit protection issue. Unfortunately after all of this after a few days the truck (pre owned) we had purchased had some mechanical failure and it had to go back for service. We dropped it off and received a small suv loaner vehicle, we had purchased a full size truck but if it was only for a short while this was acceptable to us. After a week we had not heard anything about our truck so I called service to inquire about the status, I also inquired about getting a truck as a loaner since that was what we had purchased. We were told that they didn’t have any and eventually found one for us at Enterprise, thank goodness! I was also informed that the part which was needed to repair the truck was on a national back order and could take from 2 days to 2 months. Ughhhhhh, it’s been three weeks and we haven’t heard anything. We are really frustrated that we will be making the first payment on a truck that we don’t even have! More

We had a very positive experience! We will return to Henry Brown for future cehicle needs. We will return to Henry Brown for future cehicle needs. More

Good experience. Did my shopping online m, test drove vehicle and was able to be out of there in 2 hours. Did my shopping online m, test drove vehicle and was able to be out of there in 2 hours. More

Great experience so far. Just waiting for the trade in to get paid off and closed out from my account and new one to show up. So far so good. Just waiting for the trade in to get paid off and closed out from my account and new one to show up. So far so good. More

Gabe and Eiji were very helpful in helping my family upgrade to an suv for our growing family. Would recommend them to anyone, and will certainly be back when I’m ready to replace my current truck! upgrade to an suv for our growing family. Would recommend them to anyone, and will certainly be back when I’m ready to replace my current truck! More