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Henry Brown Buick GMC
Gilbert, AZ
1,532 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,533 reviews
May 31, 2025
The Henry Brown has been very responsive and professional to me and my vehicle need, both for my wife and me. I appreciate being treated like family! to me and my vehicle need, both for my wife and me. I appreciate being treated like family! More
by PContreras4
Verified Customer
May 27, 2025
From our salesman Ben to his assistant Mike to Joe helping us with an Extended Warranty to Eric who explained the tech stuff to Hunter who was able to get and install the accessories that I wanted pri helping us with an Extended Warranty to Eric who explained the tech stuff to Hunter who was able to get and install the accessories that I wanted prior to pickup I would HIGHLY recommend Henry Brown GMC!! More
by ASHBYCONST
May 25, 2025
They were friendly, very professional and honest. Would recommend them to anyone. I blieve hey went the extra mile for me. Would recommend them to anyone. I blieve hey went the extra mile for me. More
by arlonpetersen
May 25, 2025
Went in and everyone was wonderful I have to say best dealership got my truck with no hassle thank you guys. dealership got my truck with no hassle thank you guys. More
by DCSPORT83
May 23, 2025
Called looking for a dodge charger. Let them know my credit wasn’t the best but really wanted a charger. Jordan and Joe made that happen. I was able to drive out with a dodge charger sc Let them know my credit wasn’t the best but really wanted a charger. Jordan and Joe made that happen. I was able to drive out with a dodge charger scat at the price and rate I wanted!! If you are looking for a car and want people that care they are the guys to get in touch with !! More
by Redjohnv23
May 23, 2025
Top notch dealership. Dwayne our salesman was great to deal with. He made it fun. We would definitely buy from him again. Dwayne our salesman was great to deal with. He made it fun. We would definitely buy from him again. More
by JEFFRUSS70
May 22, 2025
Butch is awesome! He is a true asset to Henry Brown GMC. He is very knowledgeable about the vehicles and he took the time for us to find exactly what we wanted. We He is a true asset to Henry Brown GMC. He is very knowledgeable about the vehicles and he took the time for us to find exactly what we wanted. We were looking at a Yukon, but decided that the Acadia Denali would be a better fit for us. Butch delivered our car to our home and spent a great deal of time going over all of the fine details. I would highly recommend Butch to anyone wanting to buy a car. He was not pushy and made buying a car fun! More
by Toozie
May 18, 2025
Rickie Bauman was real pleasure to work with. I've purchased lots of cars over the years and this by far was one of the better experiences. Everything was easy and I had no problems with the deal I've purchased lots of cars over the years and this by far was one of the better experiences. Everything was easy and I had no problems with the deal. I'm very satisfied with my purchase. More
by douger1824
May 17, 2025
I had a great experience! Wonderful customer service. Things were fast and they were very efficient and made the sale fun and painless. Would highly recommend. Love my vehicle Wonderful customer service. Things were fast and they were very efficient and made the sale fun and painless. Would highly recommend. Love my vehicle More
by CYNDIEGIRL
May 17, 2025
I had exceptional customer service at Henry Brown! Everyone I came in contact with was knowledgeable and kind. This was a great experience! Everyone I came in contact with was knowledgeable and kind. This was a great experience! More
by NORBEC
