Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henry Brown Buick GMC
Gilbert, AZ
1,864 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,864 reviews
June 12, 2026
Very good vehicle selection. Dealer staff paid attention to my purchase needs and responded accordingly. Did not try to rush the transaction . Good overall presentation of vehicl Dealer staff paid attention to my purchase needs and responded accordingly. Did not try to rush the transaction . Good overall presentation of vehicle options. More
by dmtalamante
Verified Customer
June 12, 2026
Brandon was awesome and very detailed and so helpful with our financing needs. Great service thank you. our financing needs. Great service thank you. More
by KRHALLER88
Employees Worked With
Other Employees :
Jimmy in the fleet department was my sales agent and was awesome
June 11, 2026
Very helpful and knowledgeable about the vehicles and willing to help the customer find the perfect vehicle. willing to help the customer find the perfect vehicle. More
by Dixon
June 10, 2026
I started my purchase on line, completed over phone and when I arrived, I was greeted and there for no more than a half hour. It was the best purchase experience I’ve ever had! No pressure, no hype….simp when I arrived, I was greeted and there for no more than a half hour. It was the best purchase experience I’ve ever had! No pressure, no hype….simple, straightforward transaction. More
by Gbaldwin
June 09, 2026
was very pleased with everyone, everyone worked hard, listened, and was attentive to our needs, I would recommend Henry Brown to future auto buyers listened, and was attentive to our needs, I would recommend Henry Brown to future auto buyers More
by TOM.J.HOLLIDAY
June 08, 2026
Great dealership I have been buying trucks from them for years. Always get great service and would never buy from anyone else. They treat you like family. years. Always get great service and would never buy from anyone else. They treat you like family. More
by PAYNECONCRETE
June 06, 2026
Hands down a much different experience than the other dealerships in the valley. Top tier service, huge selection, very helpful sales and finance dealerships in the valley. Top tier service, huge selection, very helpful sales and finance More
by mostrom.mike
June 05, 2026
Very Pleased, Sales, and entire Dealership experience was personal and thorough. So happy with our new 'Baby Max." This is not our First Brown Vehicle and is now known as our generational family vehicle p personal and thorough. So happy with our new 'Baby Max." This is not our First Brown Vehicle and is now known as our generational family vehicle place More
by house4sue
June 05, 2026
Salesman found exactly the vehicle I was looking for and got it sent from another dealer exceptionally fast. The whole staff was very easy to work with. Would definitely recommend Henry Brown to anyone. got it sent from another dealer exceptionally fast. The whole staff was very easy to work with. Would definitely recommend Henry Brown to anyone. More
by pcpeden1
Employees Worked With
Other Employees :
Nick in fleet sales
June 04, 2026
Mike Tarwater was awesome helping me out with the purchase of my vehicle will keep buying my vehicles from him, highly recommended!!! purchase of my vehicle will keep buying my vehicles from him, highly recommended!!! More
by ACHICO1980
