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Henry Brown Buick GMC
Gilbert, AZ
1,526 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,526 reviews
August 13, 2020
I purchased a new GMC 2500hd in 2009 and purchased my 2nd truck in July 2020. Great to see the same people still working there 11 years later. Henry Brown has great people and hassle free service. truck in July 2020. Great to see the same people still working there 11 years later. Henry Brown has great people and hassle free service. More
by JRUIZ15
Verified CustomerEmployees Worked With
August 13, 2020
Got my new Truck with the Help of Ben Brown we love it , He’s the best there is. Thanks again For all the Help! He’s the best there is. Thanks again For all the Help! More
by ROBM
August 10, 2020
Awesome service and price... Waggy was great to work with. Got me the best deal possible. Joe in finance was great on finding me best deal with banker. Much appreciated gentlemen. Waggy was great to work with. Got me the best deal possible. Joe in finance was great on finding me best deal with banker. Much appreciated gentlemen. HB has a customer for life. Thank you... More
by GARELLANO
August 05, 2020
Great service and price..thank you! We bought a used jeep and got great service and a great price from Ben, Tom and AMy. Paperwork was done in a timely manner and we love the jeep. Thank We bought a used jeep and got great service and a great price from Ben, Tom and AMy. Paperwork was done in a timely manner and we love the jeep. Thanks More
by btquack
August 05, 2020
Excellent experience in buying a new vehicle! Straight forward no hassle! Dwight was such a help in getting everything together for the purchase! Will be back for the next one! forward no hassle! Dwight was such a help in getting everything together for the purchase! Will be back for the next one! More
by MARK-MUUS
August 03, 2020
they are very good at what they do These guys treated me well and provided all the information I needed. Tim Russel delivered the vehicle as promised and took great care of all my need These guys treated me well and provided all the information I needed. Tim Russel delivered the vehicle as promised and took great care of all my needs More
by d.m.beck
Employees Worked With
Tim Russell
July 30, 2020
We had a great experience buying our Jeep! Thank you Ben, Tom and Amy for al of your help to get it done quickly! My son is so excited! Tom and Amy for al of your help to get it done quickly! My son is so excited! More
by btquack
Employees Worked With
Tom and Ben and Amy were super helpful!!!
July 29, 2020
Love Henry Brown Buick GMC! Always get a great deal and exceptional customer service! Thank you Blake Brown, Jim Avise, and Eiji Pollard for everything exceptional customer service! Thank you Blake Brown, Jim Avise, and Eiji Pollard for everything More
by LINDASUE681
July 27, 2020
Butch is the MAN!!! We recently purchased a used vehicle from Butch and our experience was GREAT! He made the transaction very smooth and easy. Thank you for making our p We recently purchased a used vehicle from Butch and our experience was GREAT! He made the transaction very smooth and easy. Thank you for making our purchase so pleasant! More
by d.durland
July 26, 2020
Great car buying experience! This dealership, and specifically Dewight Byron, were very easy to work with and extremely helpful. Dewight made sure to answer all of my questions an This dealership, and specifically Dewight Byron, were very easy to work with and extremely helpful. Dewight made sure to answer all of my questions and made me comfortable with my decision. Will definitely continue working with this dealership. More
by rileesechrist
