Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henry Brown Buick GMC
Gilbert, AZ
1,525 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,525 reviews
July 10, 2020
Best dealership anywhere. I am always treated with respect like I am a family member. Ben is the greatest no pressure salesman. I always come away with satisfaction guaranteed. I am always treated with respect like I am a family member. Ben is the greatest no pressure salesman. I always come away with satisfaction guaranteed. More
by CRISS KELLEY
Verified Customer
July 05, 2020
Rigo Ramirez did a superb job. As my husband’s full time care giver I didn’t have time to go hunting for a new car. After looking at some vehicles at your dealership, Rigo located what I wanted, delivered care giver I didn’t have time to go hunting for a new car. After looking at some vehicles at your dealership, Rigo located what I wanted, delivered it to my door in Coolidge and brought the purchasing documents with him so my husband could sign the paperwork without leaving the house. He is readily available by phone or email. He deserves praises. I couldn’t have ask for anyone more considerate. More
by DAL_CURRY
June 29, 2020
We had a great experience. We have purchased several vehicles over the years. We worked with Tom Wright. He was great as always. We love the truck vehicles over the years. We worked with Tom Wright. He was great as always. We love the truck More
by ERIC
Employees Worked With
June 27, 2020
Working with Dylan was great. Dylan kept me informed every step of the way letting me know the status of my truck being shipped from New Mexico. He also set up a loaner vehicle for Dylan kept me informed every step of the way letting me know the status of my truck being shipped from New Mexico. He also set up a loaner vehicle for me to drive until my truck came in. More
by CHUCK STABENOW
June 27, 2020
Great Used this dealership before and always 1st class. Will buy my next car from them. Service Department always does a great job with a free car wash incl Used this dealership before and always 1st class. Will buy my next car from them. Service Department always does a great job with a free car wash included. More
by RTNIELSON
Employees Worked With
June 27, 2020
Quick and Easy I have shopped on line with several dealerships then came from North Central Phoenix bypassing every dealership of every kind and wound up with Byron, I have shopped on line with several dealerships then came from North Central Phoenix bypassing every dealership of every kind and wound up with Byron, liked what I saw in every respect, took a test drive, wrote a check, drove my truck home. Byron made it happen quick and easy and didn't waste my time. More
by pach
Employees Worked With
June 27, 2020
Very genuine people here. The sales, finance and Very genuine people here. The sales, finance and management are top notch. My husband and I have purchased five vehicles from them over the last eigh Very genuine people here. The sales, finance and management are top notch. My husband and I have purchased five vehicles from them over the last eight years. Henry Brown definitely gets an A+ from us. Thanks! L&J Scottsdale. More
by L&J SCOTTSDALE
June 26, 2020
Quick easy process. We had 2 littles with us and made it nice and easy. Super helpful even after purchase!! Looking to buy? Butch is the man. nice and easy. Super helpful even after purchase!! Looking to buy? Butch is the man. More
by KELSEY JACOBS
June 10, 2020
Window Rock 2020 GMC SLT Sthe sales.ales was online and over the phone, 1. Friendly sales person 2 Timely return calls. 3. Expectations meet. 4. Dealership delivered veh Sthe sales.ales was online and over the phone, 1. Friendly sales person 2 Timely return calls. 3. Expectations meet. 4. Dealership delivered vehicle over 300+ miles. Thank You for sales More
by DUCKSUTTON
