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Henry Brown Buick GMC
Gilbert, AZ
1,551 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,551 reviews
June 04, 2024
Jose was a great help! We told him what we wanted and he worked hard to get it for us. We told him what we wanted and he worked hard to get it for us. More
by Gilmore’s
Verified Customer
June 03, 2024
Friendly dealer, great communications and well run operations. They look to deal in high volume of vehicles. The Jeep purchase I made was clean and without any issues. operations. They look to deal in high volume of vehicles. The Jeep purchase I made was clean and without any issues. More
by EJBUSCHHORN
June 02, 2024
Mr. Harrigan was great to work with, I also believe that you gave me a fair price on on trade in... you gave me a fair price on on trade in... More
by JESSEDUARTE
Employees Worked With
June 01, 2024
After driving a long way, They honored the agreement we made on the phone which was refreshing. made on the phone which was refreshing. More
by WOMANLU
May 31, 2024
Blake demonstrates exceptional professionalism and a deep understanding of auto sales, showcasing top-notch business acumen. He consistently exceeds expectations by ensuring utmost customer satisfaction. I h understanding of auto sales, showcasing top-notch business acumen. He consistently exceeds expectations by ensuring utmost customer satisfaction. I highly recommend Blake and Henry Brown GMC; his dedication undoubtedly earns my strong endorsement as a promoter. More
by AARONPOLSTON25
May 31, 2024
Ricky was awesome! He helped us with all of our questions and was super attentive and professional. I would recommend Ricky and his team at Henry Brown to anyone. Thank He helped us with all of our questions and was super attentive and professional. I would recommend Ricky and his team at Henry Brown to anyone. Thank you. More
by RYNO2480
May 31, 2024
Perfect salesman, Perfect financial guy and Perfect Phi that ordered my truck. All great guys that ordered my truck. All great guys More
by CTJONES1110
May 30, 2024
Efficient, professional, personal, qualified, helpful. Made everything easy.. Process was very smooth. Would recommend to anyone. Made everything easy.. Process was very smooth. Would recommend to anyone. More
by LAURINEAZ
May 30, 2024
The purchase was seamless, the salesman was quick to answer all my questions. The delivery driver was very courteous. In general, I am very satisfied with Henry Brown and I love my new truck.! answer all my questions. The delivery driver was very courteous. In general, I am very satisfied with Henry Brown and I love my new truck.! More
by KYNTA13
May 28, 2024
I was very pleased with the service I received there. They were patient and willing to look for other options when asked. It was a very positive experience for me from beginning to end. The finance de They were patient and willing to look for other options when asked. It was a very positive experience for me from beginning to end. The finance department was equally patient and efficient with the paperwork and worked for the best solution for me. I would highly recommend this dealership! More
by JLPICKLES
