Back

Henry Brown Buick GMC

Gilbert, AZ

4.7
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Contact Dealership

1550 E Drivers Way

Gilbert, AZ

85297

Directions

By Type

Showing 1,557 reviews

July 19, 2023

We were not in the market to buy but, Jason and entire team were great, friendly, helpful and not aggressive at all, it made the decision very easy. More

by EPENA19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Jul 20, 2023 -

Henry Brown Buick GMC responded

Thank you so much for your review! We are thrilled that Jason and the rest of our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 19, 2023

Great team on all ends when you’re talking about Henry Brown GMC. From sales to service they handle our fleet of trucks excellently! Thanks guys! More

by TYSON9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC, Tyson. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 18, 2023

Waggy was great and helped me out with the test drive. Rickie B was my actual salesperson and he was awesome too. Very helpful, not pushy at all and definitely helped me out post purchase on more than o More

by ed.allen32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 13, 2023

Great teamwork. Tim and Waggie assisted me with a purchase. Information regarding my purchase was communicated well between them both. Process was short and sweet. M More

by NITSUD9900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bryant
Jul 14, 2023 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 11, 2023

The best vehicle buying experience we have ever had. Our salesman, Jose Rodriguez, was excellent making sure the pace kept up to get us out of there quicker, but still taking the time to address our que More

by Lucretia R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Lucretia, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 09, 2023

Team was great to work with and had Blake and team did a great job. Special shout out to Jimmy Tucker who is fantastic to work with. Mark Schonau More

by MSCHONAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Tucker, Conor Craig
Jul 10, 2023 -

Henry Brown Buick GMC responded

Thanks, Mark, for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that Blake and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 08, 2023

our salesman Jason was great very honest and anwered every question he knew the truck More

by OAPONTE3244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Jason here at Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 07, 2023

Working with Rigo at Henry Brown was shockingly pleasant. I always dread buying a car. The process is so designed to wear you down. Buying a car through Rigo at Henry Brown was exactly how I always wished More

by JArmijo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Henry Brown Buick GMC responded

Thank you for sharing about your experience with Henry Brown Buick GMC. It's great to hear that Rigo provided you with such excellent customer service. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 07, 2023

Great experience. Mr. Champion was so friendly and easy to talk to. He made the whole process easy and smooth. More

by ZACHPFLAHIVE93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Henry Brown Buick GMC responded

Thank you, Zach, for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 05, 2023

Could not of been greater thanks Everyone was nice 👍 to work with Nice place to do business with More

by TOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

...
62
...