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Henry Brown Buick GMC
Gilbert, AZ
1,558 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,558 reviews
February 09, 2023
Excellent experience with Adrienne Cross who made our purchase and trade in seamless. Thank you! purchase and trade in seamless. Thank you! More
by YOUSIF YONAN
Verified Customer
February 07, 2023
Waggy worked with me out of state to get the truck I was looking for at a reasonable price. Even with some last-minute issues, he corrected them, so I was satisfied with the price at the end of the day. looking for at a reasonable price. Even with some last-minute issues, he corrected them, so I was satisfied with the price at the end of the day. More
by Tarzan
Employees Worked With
February 07, 2023
Sales team does not care about establishing a personal; relationship during or even after the sale of the truck seems like all they care ab out is their paycheck. relationship during or even after the sale of the truck seems like all they care ab out is their paycheck. More
by LEVEL10SOCCER
Employees Worked With
Other Employees :
Juan Manrique. no personal relationship. i just send 2 friends to another sales rep and another dealership. because even after io mention to your sales rep that i had to buy two more cards. he seems like did not care.
February 07, 2023
everyone was very knowledgeable. and very helpful this was my second time purchasing a vehicle we were very satisfied and very helpful this was my second time purchasing a vehicle we were very satisfied More
by RCANDMSSELLERS
February 03, 2023
Could have not asked for better service than what I got here. I would tell people to visit them for a car. here. I would tell people to visit them for a car. More
by LARRY85234
January 30, 2023
Please let Ronnie know that I received excellent, excellent service from him. I will certainly look for this young man when purchasing my next or another car. excellent service from him. I will certainly look for this young man when purchasing my next or another car. More
by Singing Diva
Employees Worked With
January 29, 2023
It was such a joy meeting Jordan Smith sales person and Jeff in Finance. They made my day. You know buying a vehicle can be a headache. But Jordan was truthful, helpful and honest. It was GREAT. Jeff made Jeff in Finance. They made my day. You know buying a vehicle can be a headache. But Jordan was truthful, helpful and honest. It was GREAT. Jeff made signing papers painless. They did more for us than anyone ever has. When it's time to buy another vehicle I know who I'm going to. Thank you so much for everything. More
by srheather
Employees Worked With
Jordan Smith sales and Jeff Finance
January 25, 2023
Thanks again for pulling through on a very difficult vehicle to locate. Top notch customs department as well!! vehicle to locate. Top notch customs department as well!! More
by Buck
January 23, 2023
Henry Brown dealership is terrific , amazing wonderful team , they’re like family , so efficent , professional knowledgeable , friendly wouldn’t go. Anyplace else for a new vehicle ! team , they’re like family , so efficent , professional knowledgeable , friendly wouldn’t go. Anyplace else for a new vehicle ! More
by WMSLOVE
Employees Worked With
January 18, 2023
2nd time purchasing an automobile from Henry Brown GMC in the last 16 years. To this day, they are consistent in providing superior customer service. My Salesperson, DeWight Byron was knowledgeable, friend the last 16 years. To this day, they are consistent in providing superior customer service. My Salesperson, DeWight Byron was knowledgeable, friendly, honest and extremely helpful with my purchase. I would highly recommend him to my friends and family for their next automobile purchase. More
by cristi.bruns
