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Herb Chambers BMW of Boston
Boston, MA
2,549 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,549 reviews
November 17, 2025
Quick tire change, accommodated me perfectly on the day I wanted, tire wasn’t in stock but ordered and delivered same day right before my service appointment. Thanks Jurell wanted, tire wasn’t in stock but ordered and delivered same day right before my service appointment. Thanks Jurell More
by austin li
Employees Worked With
Jurell
November 17, 2025
Was greeted on time. Waiting area clean. Coffee machine broken but nice person tried to fix. Gave alternative. Sign in person neat and cordial Waiting area clean. Coffee machine broken but nice person tried to fix. Gave alternative. Sign in person neat and cordial More
by schiffmanr
Employees Worked With
Manick
November 16, 2025
Samik, my service advisor, is wonderful. My car was taken in right away, and he kept me updated without me ever needing to follow up. His professionalism and the consistently excellent servi My car was taken in right away, and he kept me updated without me ever needing to follow up. His professionalism and the consistently excellent service are why I’m a repeat customer. More
by jlevis66
Employees Worked With
Samik- Service Advisor
November 15, 2025
Mark, Dan, and Kirill are the reasons I bring my car back to the dealer and don't shop around for another mechanic. For me, taking my car in for maintenance is similar to going in for my own physical. I like to the dealer and don't shop around for another mechanic. For me, taking my car in for maintenance is similar to going in for my own physical. I like seeing the same service people year after year, who know my car inside out, my car's history and me. The service and experience have been consistent for more than 12 years for two of my MINIs. More
by Mini2016
November 14, 2025
Car was received by the service department at the appointment time. Kitling, the service rep working with me, was friendly and very helpful. She reviewed what services were due in addition to what I appointment time. Kitling, the service rep working with me, was friendly and very helpful. She reviewed what services were due in addition to what I was requesting. My car was ready at the agreed upon time which added to my overall satifaction. More
by tom_mag
Employees Worked With
Kitling
November 13, 2025
Mark is amazing. He is very knowledgeable about Minis and accommodating. He’s honest and straight forward. I trust his judgement and advice. He is very knowledgeable about Minis and accommodating. He’s honest and straight forward. I trust his judgement and advice. More
by Kcariani
Employees Worked With
I didn’t work with any of these people
November 12, 2025
The service department and employees are the best. Friendly. Helpful. If you stand alone for more than a few minutes someone will come up to make sure you are good Friendly. Helpful. If you stand alone for more than a few minutes someone will come up to make sure you are good More
by wrymark
Employees Worked With
Kennedy
November 12, 2025
They are truely a customer focused dealership as they care about cars that they service. Awesome experience and they work with you to help you! care about cars that they service. Awesome experience and they work with you to help you! More
by Sasi
