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Herb Chambers BMW of Boston

Boston, MA

4.8
2,536 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,536 reviews

November 08, 2025

I am very satisfied with the service performed on my vehicle. James Gibbons from the Service Department was very attentive and helpful in explaining and answering my questions. More

by Mark Lakirovich
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

First rate service. James is the best. He always keeps me in the loop as to the status of my repairs More

by kramach830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

I can not say enough about my experiences with Herb Chambers of Boston service department. My opinion is based on my many years as a client. I am always greeted promptly and professionally no matter More

by AOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your years of loyalty and for sharing your fantastic feedback about James and the rest of our team! It's wonderful to hear you’re always well taken care of at Herb Chambers BMW of Boston. We truly appreciate your support! Safe travels!

November 07, 2025

Hadi is very professional and knowledgeable about the buying process.He makes buying a BMW stress free. More

by steven.cantelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

Overall the experience was fine, sales and financing good and responsive to my questions and concerns. More

by Obbagy10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2025

Mark was efficient and polite. He met all my needs with a smile. Thank you More

by Lauraglory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service-Mini
Nov 06, 2025 -

Herb Chambers BMW of Boston responded

Laura, we're happy to hear Mark provided you with such wonderful service! Thanks for visiting Herb Chambers BMW of Boston and please don't hesitate to reach out the next time we can be of assistance!

November 05, 2025

Hi, I want to acknowledge James G. For the excellent and courteous service. Thank you More

by tati.spears61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Herb Chambers BMW of Boston responded

Your feedback made our day! Thanks for the five-star review! – Herb Chambers BMW of Boston

November 04, 2025

Prompt service, accurate cost estimate, faster than expected delivery. Excellent livery service available to and from dealership. More

by Maura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Nov 05, 2025 -

Herb Chambers BMW of Boston responded

Maura, thank you for choosing Herb Chambers BMW of Boston and for sharing this positive feedback about our team! We hope to see you again down the road! Safe travels!

November 03, 2025

Excellent customer service! Dan went above and beyond to help us get our mini serviced. He was fantastic! More

by Mendezkeegan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Herb Chambers BMW of Boston responded

Mendezkeegan, we are so glad Dan went the extra mile for you and your MINI! Thank you from all of us at Herb Chambers BMW of Boston Service. Safe travels ahead!

October 31, 2025

.Samik did a wonderful job. All my concerns were addressed. It was a very pleasant experience. More

by rimamkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Oct 31, 2025 -

Herb Chambers BMW of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Boston

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