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Herb Chambers BMW of Boston

Boston, MA

4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

June 03, 2021

I have always had great experiences with Herb Chambers. BMW of Boston was no exception. Wonderful sales staff, business manager no nonsense was a big help. Would definitely recommend this dealership to a f More

by Pam K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your continued confidence in our team, Pam! We're so glad we've provided a five-star experience and we look forward to seeing you next time! - Herb Chambers BMW of Boston

June 03, 2021

I had a great experience (again!)buying my third car I had a great experience (again!) buying my third car from Herb Chambers dealership on Comm. Ave. The associate I worked with, Badis Bousetta, was More

by mc56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Badis Bousetta, Badis Boussetta
Jun 04, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful review and five-star rating! It means so much to hear Badis made this a great experience and helped you feel at ease during your visit! We hope you love your new ride and appreciate you being a devoted Herb Chambers BMW of Boston customer!

June 03, 2021

Great work and prompt scheduling. Work done on time and was kept up to date on completion. Car was delivered from service spotlessly clean inside an out More

by Waterrnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Curtis, Chris Anslono, Daniel Blash
Jun 04, 2021 -

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston, we appreciate your positive feedback!

June 02, 2021

Excellent service, polite, with realistic assessment of wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing More

by mkukuruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers BMW of Boston responded

Thanks for the five-star rating and kind words! We appreciate you taking the time to leave us your review and we'll be sure to share it with our service team! We look forward to seeing you at your next appointment! - Herb Chambers BMW of Boston

June 01, 2021

Higor and the whole service dept was great. Higor kept me up to date and explained everything to me. I would happily recommend them to everyone. More

by TonyC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful review and rating, Tony! We are so glad Higor and our service team made this a five-star experience for you and earned your business! We look forward to seeing you again! - Herb Chambers BMW of Boston

May 28, 2021

Came to Herb Cambers BMW Boston, when Hank Santos became service manager two years ago. I am most pleased and will continue doing business here. More

by abass1111@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
Jun 01, 2021 -

Herb Chambers BMW of Boston responded

It's so great to hear Hank and our team provided you with five-star care! Thank you for this lovely review and for being our customer! We look forward to seeing you again at Herb Chambers BMW of Boston!

May 25, 2021

Purchased my car from this location and continue to service it here. They have always been good to work with and have not had any issues. More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik Shahi
May 26, 2021 -

Herb Chambers BMW of Boston responded

We are grateful to have your business, MJ. Thanks for taking the time to leave us a review! - The Herb Chambers BMW of Boston Team

May 25, 2021

My BMW was long overdue on service and everything it needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! More

by Jweinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Herb Chambers BMW of Boston responded

We are thrilled to hear that our team, especially Higor, could make your time at Herb Chambers BMW of Boston a great one! Thank you!

May 24, 2021

I recently took delivery of a brand new M5 competition. Kevin is an incredibly caring and compassionate salesman. He will work hard to ensure satisfaction and fight for his customers. He was diligent in ke More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
May 25, 2021 -

Herb Chambers BMW of Boston responded

We are so glad to hear Kevin, David, and Melissa made your experience so great! Congratulations on your brand-new M5 and thank you for your five-star rating! We hope you love driving your hot new car! - Herb Chambers BMW of Boston

May 24, 2021

Brent, my Service Department Rep was very helpful. He kept me apprised of the status of the maintenance, researched the warranty for the car and saved me some money, and generally made the visit go smoot More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Robinson
May 25, 2021 -

Herb Chambers BMW of Boston responded

Thanks for the excellent review, Chris! We're so glad to hear Brent made the process so easy and help keep you informed! We'll see you next time at Herb Chambers BMW of Boston!

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