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Herb Chambers BMW of Boston
Boston, MA
2,384 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,384 reviews
February 08, 2021
I went to 8 dealerships to find the right car for me. Kevin Bugbee is the best Senior Advisor you would ever want to meet. He was relentless in his pursuit for the perfect car for me. He puts all of the Kevin Bugbee is the best Senior Advisor you would ever want to meet. He was relentless in his pursuit for the perfect car for me. He puts all of the other client advisors to shame. The Chambers Group should be extremely proud to have a person like him working on their behalf. Nobody is more professional or knowledgeable than Kevin is. Thanks for all you do ever day! I will certainly seek your help again in the future!! More
by beamer2x5
Employees Worked With
February 07, 2021
I started looking private sale for our x5 50i msport. Herb Chambers had one slightly above our budget but the vehicle was immaculate. CPO, factory warranty, etc. My first visit sent me running after sale Herb Chambers had one slightly above our budget but the vehicle was immaculate. CPO, factory warranty, etc. My first visit sent me running after salesman Kevin made a distasteful joke about my 8mo pregnant wife (he called her fat). Maybe it was our generational gap that made us uncomfortable, regardless, we left. A friend out ours recommended we speak to Jing instead. So we made an appointment with him. Significantly better experience. Jing is to the point, remembered our names from the get-go, and made us feel welcome at the dealership. We closed the deal with Jing and could not be happier. Highly recommend Jing at Herb Chambers BMW. More
by ngiles712
Verified CustomerFebruary 04, 2021
Abdou Merhab had everything ready for a new car that was ordered by a broker on Saturday and picked up today. My total time at the dealership was less than one hour and I was very pleased with the total exp ordered by a broker on Saturday and picked up today. My total time at the dealership was less than one hour and I was very pleased with the total experience that included having my old leased car inspected and plates transferred. Thank You. More
by chief of staph
Employees Worked With
February 04, 2021
New cars have evolved technology faster than this old man can handle. Tristan Broadfoot made my day by spending time standing in the cold while I sat in the car (another Covid-19 safety measure) and explaine can handle. Tristan Broadfoot made my day by spending time standing in the cold while I sat in the car (another Covid-19 safety measure) and explained the new technologies to me. He found a glitch in the Navigation System and had in fixed in minutes. The car is still more advanced that me, but with Tristan's patience, kindness, and knowledge, I feel confident that I can make use of all I learned from him about the car. More
by chief of staph
Employees Worked With
February 02, 2021
Kevin Bugbee was a joy to work with throughout the process of securing a BMW for lease. He exemplifies professionalism and was readily available to assist with answering all my questions and concerns process of securing a BMW for lease. He exemplifies professionalism and was readily available to assist with answering all my questions and concerns. We communicated regularly and is quite knowledgeable of all things BMW and beyond. He's personable and quite the raconteur to boot! Would not hesitate to recommend Kevin. More
by Mark S.
Employees Worked With
January 29, 2021
Kevin Bugbee is the reason why I have been purchasing cars at Herb Chambers BMW for the past 20 years. His honesty, knowledge and attention to detail are second to none. Kevin understands the importance cars at Herb Chambers BMW for the past 20 years. His honesty, knowledge and attention to detail are second to none. Kevin understands the importance of relationships. Let’s face it — owning a BMW is pretty fun. Working with Kevin increases that joy exponentially. More
by Jjoyce38
Employees Worked With
January 28, 2021
I’ve been working with Sheraz sheikh for more than 10 years, he is the reason I keep coming back.. he is an asset to the company years, he is the reason I keep coming back.. he is an asset to the company More
by JACKKIRICHIAN
January 27, 2021
Herb Chambers made it so easy for me to test drive an X3 and later trade-in my Porsche at a great price for the vehicle I tested. and later trade-in my Porsche at a great price for the vehicle I tested. More
by jhdevoy
January 27, 2021
After buying my 2021 BMW X3 I was able to talk with Tristen Broadfoot who works as a "Genius" instructing new car owners on the workings of the car! He did and excellent job of all the explanations, he Tristen Broadfoot who works as a "Genius" instructing new car owners on the workings of the car! He did and excellent job of all the explanations, he was patient and thorough and very knowledgeable. I was very pleased and understood the car so much better. More
by ryansquad
Employees Worked With
Tristen Broadfoot, Preston Spitz
January 25, 2021
First time leasing a BMW and had an excellent experience. Joe Migdal was very responsive, helpful and accommodating. He helped make the process stress-free. Joe Migdal was very responsive, helpful and accommodating. He helped make the process stress-free. More
by ZAMAWA
Employees Worked With
Giovanni Tosti, Joe Migdal
