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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,410 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,410 reviews

February 02, 2021

Kevin Bugbee was a joy to work with throughout the process of securing a BMW for lease. He exemplifies professionalism and was readily available to assist with answering all my questions and concerns More

by Mark S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2021 -

Herb Chambers BMW of Boston responded

Mark S. - hank you! We realize you have several choices when leasing a new vehicle and we thank you for choosing Herb Chambers BMW of Boston. We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so we're pleased to hear that Kevin was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future! - Herb Chambers BMW of Boston team

January 29, 2021

Kevin Bugbee is the reason why I have been purchasing cars at Herb Chambers BMW for the past 20 years. His honesty, knowledge and attention to detail are second to none. Kevin understands the importance More

by Jjoyce38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2021 -

Herb Chambers BMW of Boston responded

Jjpyce38 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Kevin has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers BMW of Boston team

January 28, 2021

I’ve been working with Sheraz sheikh for more than 10 years, he is the reason I keep coming back.. he is an asset to the company More

by JACKKIRICHIAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
Other Employees : Giovanni Tosti
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Feb 15, 2021 -

Herb Chambers BMW of Boston responded

JACKKIRICHIAN - First we would like to thank you for your loyalty to our dealership. Secondly, thank you for taking the time to write this review. Sheraz's commitment to excellence is always in the forefront and we're so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

January 27, 2021

Herb Chambers made it so easy for me to test drive an X3 and later trade-in my Porsche at a great price for the vehicle I tested. More

by jhdevoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
Other Employees : Giovanni Tosti
Report | Print
Feb 15, 2021 -

Herb Chambers BMW of Boston responded

jhdevoy - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased we were able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers BMW of Boston team

January 27, 2021

After buying my 2021 BMW X3 I was able to talk with Tristen Broadfoot who works as a "Genius" instructing new car owners on the workings of the car! He did and excellent job of all the explanations, he More

by ryansquad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristen Broadfoot, Preston Spitz
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Feb 15, 2021 -

Herb Chambers BMW of Boston responded

ryansquad - Thank you so much for sharing your wonderful experience with Tristen! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! - Herb Chambers BMW of Boston team

January 25, 2021

First time leasing a BMW and had an excellent experience. Joe Migdal was very responsive, helpful and accommodating. He helped make the process stress-free. More

by ZAMAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Tosti, Joe Migdal
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Feb 15, 2021 -

Herb Chambers BMW of Boston responded

ZAMAWA - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Joe is a valued member of our team and we're so happy to read your wonderful review. Please let us know if there is anything we can assist you with in the future! - Herb Chambers BMW of Boston team

January 22, 2021

I had a great experience with Kevin. He is a pro. Direct, extremely knowledgeable, and incredibly helpful through the process. Would highly recommend working with Kevin! More

by TALEXANDER1680
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
Other Employees : Giovanni Tosti
Report | Print
Feb 15, 2021 -

Herb Chambers BMW of Boston responded

TALEXANDER1680 - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Kevin is such an asset to our sales team and we're so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers BMW of Boston team

January 22, 2021

Excellent service and careVery accessible by emailVery Excellent service and care Very accessible by email Very positive personalities I would definitely recommend it to friends Mohammed Omar is still More

by NMENHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheraz Sheikh
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
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Feb 15, 2021 -

Herb Chambers BMW of Boston responded

NMENHALL - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Mohammed is a valued member of our team and we're so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future! - Herb Chambers BMW of Boston team

January 22, 2021

Kevin was very knowledgeable and professional from start to finish. He helped my husband and I find the car we wanted. I will definitely recommend him to anyone looking to buy a BMW. More

by pegmahan
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2021 -

Herb Chambers BMW of Boston responded

pegmahan - Thank you for taking the time to write this review! We're so happy to read that your car-buying experience with Kevin was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Kevin did just that! We appreciate your business and look forward to seeing you again. - Herb Chambers BMW of Boston team

January 19, 2021

Herb Chambers BMW was so friendly and very accommodating through the process of looking for a new car. We are repeat owners of Mini and now a BMW, More

by ANTONIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Report | Print
Feb 12, 2021 -

Herb Chambers BMW of Boston responded

ANTONIA0 - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We're absolutely thrilled you love your new BMW. We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

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