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Herb Chambers BMW of Boston

Boston, MA

4.8
2,384 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,384 reviews

December 18, 2020

Great job. My salesperson Ahmed is a true professional. this is my sixth car from Herb Chambers and Ahmed. I will continues to do business with him and this dealership. More

by SDECAROLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Great Staffs, in this difficult time.I had a very good Great Staffs, in this difficult time. I had a very good experience purchasing my car at Herb Chambers of Boston. I will be back in the future. More

by BE83663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Dec 29, 2020 -

Herb Chambers BMW of Boston responded

BE83663 - Thank you! We appreciate you leaving such a kind review. We value your business and please let us know if we can assist you in the future! - Herb Chambers BMW of Boston team

December 17, 2020

Had a bit of a problem with someone from sales Department , but Jasper was super helpful in explaining everything with detail. Great service! The person who helped me was Brian Epstein, very More

by Moises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Esptein, Jasper Abreu
December 15, 2020

Abdou in the sales department is very friendly and super helpful. Purchased a new 330i from this dealership and didn’t run into a single issue. Dealership is very clean and safe. More

by JTRICHARDS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Dec 29, 2020 -

Herb Chambers BMW of Boston responded

JTRICHARDS22 - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Abdou is a valued member of our team and we're so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future! - Herb Chambers BMW of Boston team

December 15, 2020

Lease pickup was painless, great price, easy to stay remote for 99% of the paperwork. They had some slow computers, but it didn’t add too long. More

by JB2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Desroches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hasketh-Tutton
Dec 29, 2020 -

Herb Chambers BMW of Boston responded

JB2012 - Thank you! We really appreciate your feedback on working with our team. We trust you are enjoying your new car and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

December 11, 2020

I am beyond happy with my new 2021 X5 but to top it all off the Customer Service I received was wonderful. I was greeted right away and introduced to everyone that I would be working with. My sales guy Kev More

by italiandiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Dec 28, 2020 -

Herb Chambers BMW of Boston responded

italiandiva - Congratulations on your new X5! We're so pleased to hear that Kevin, Giovanni, and the rest of the team provided you the world-class experience and that you found your perfect car. We are happy to have earned your business and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! - Herb Chambers BMW of Boston team

December 10, 2020

Awesome experience! Abdou is a delight to work with. This is the second time I’ve bought a BMW from him and I will continue to come back to work with him each time I buy a new car! More

by DEBRASULSER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Dec 24, 2020 -

Herb Chambers BMW of Boston responded

DEBRASULER - Thank you for providing us with this great feedback! Abdou is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers BMW of Boston team

December 10, 2020

Nick was awesome he took care of all my needs. This man tried his hardest to get me into the car that I wanted until we together achieved that goal I am in sales so I know a great one when I see it thank y More

by OMAR.ROMERO809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Dec 28, 2020 -

Herb Chambers BMW of Boston responded

OMAR.ROMERO809 - Thank you for taking the time to share your encouraging words and kind recommendation of Nick. At Herb Chambers BMW of Boston, we take great pride in surpassing any and all expectations you might have in your vehicle purchasing decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Boston team

December 09, 2020

I have not bought a car from a dealership in a very long time Abdou was extremely helpful and honest. Ask for him he’s spot on .. More

by JHCBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
Dec 24, 2020 -

Herb Chambers BMW of Boston responded

JHCBMW - Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! We're so happy to know that Abdou was able to provide you with quick and convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call! - Herb Chambers BMW of Boston team

December 09, 2020

Nothing to add. A a a a a a a a a a a a a a a a a a a a Nothing to add. A a a a a a a a a a a a a a a a a a a a a a a More

by JONCODYHAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
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