Herb Chambers BMW of Boston

Excellent sales experience and costumer service. We had a haggle free transaction and I had my new car ready in less than 24 hours. I recommend this dealership sales experience and costumer service. We had a haggle free transaction and I had my new car ready in less than 24 hours. I recommend this dealership More

My Experience My Salesman was great and everyone I dealt with was very nice. Buying a car out of State had its difficulties though. Boston traffic was tough. Gen My Salesman was great and everyone I dealt with was very nice. Buying a car out of State had its difficulties though. Boston traffic was tough. Generally 3 hours each way between Commonwealth Ave and my house in RI. There were five trips, mainly my choice to show family members to help me decide. All in all I love my car but hated the local DMV. It took several hours and I had to go to a Police Station to prove the car wasn’t stolen. You tried to help with registration but I had to do it with the car being from out of State. More

I had a great experience at Herb Chambers working with Sam Tutton to lease my 2019 Countryman. He found me a great deal on a loaner car that fit my needs. Sam Tutton to lease my 2019 Countryman. He found me a great deal on a loaner car that fit my needs. More

Car leasing made easy Jano Letief created an unbelievably pleasant and friendly car leasing experience. From the first contact, her expertise and attentiveness to my requir Jano Letief created an unbelievably pleasant and friendly car leasing experience. From the first contact, her expertise and attentiveness to my requirements was beyond my expectations. Since I had a precise idea of what I wanted, she quickly and with precision formulated a proposal that totally addressed my requirements. She made the leasing experience at Herb Chambers a real treat. Preston Spitz has been exceptionally helpful and knowledgeable during the delivery and instruction phase. He completes the leasing experience in a positive manner. I have been a BMW customer for over 20 years. I am sold on Herb Chambers and most importantly Jano and Preston. More

Kevin Bugbee Kevin is the BEST. Always attentive to my needs and never any pressure. Really knowledgeable, I have enjoyed working with him over the past 20 years! Kevin is the BEST. Always attentive to my needs and never any pressure. Really knowledgeable, I have enjoyed working with him over the past 20 years! More

Thank You Brian Epstein !!! I’m very excited to finally be driving a mini and Brian Epstein was very helpful and flexible and made it a pleasant experience . The car is awesome a I’m very excited to finally be driving a mini and Brian Epstein was very helpful and flexible and made it a pleasant experience . The car is awesome and the selection at Herb Chambers is huge so you can usually find what you like . Thanks again! More

Having been to several other dealerships while shopping for a car, I was pleased with Ahmed’s demeanor and lack of salesman “pushiness”. He was very knowledgeable about the car, appeased our concerns and a for a car, I was pleased with Ahmed’s demeanor and lack of salesman “pushiness”. He was very knowledgeable about the car, appeased our concerns and also helped us find a car within our budget! The dealership is a bit hectic in terms of location and how busy they are, but overall I liked that everyone was friendly and will be bringing my car for service. More

Great experience The dealership is the people and the people who work here are just superb. Abdou Merheb is the best at his job! Bar none!! He is low-key, friendly, kn The dealership is the people and the people who work here are just superb. Abdou Merheb is the best at his job! Bar none!! He is low-key, friendly, knowledgeable and attentive. I actually enjoyed the process and ended with the best car for our needs! More

Why is a review title necessary? Rich Baldani did a good job of helping me through the ordering process for my new M340i, and although he couldn't make the ship from Germany sail any Rich Baldani did a good job of helping me through the ordering process for my new M340i, and although he couldn't make the ship from Germany sail any faster, he got the car into my hands as soon as it arrived. Samuel Desroches remained friendly and patient despite my intransigence about the last minute financing options. Joel Migdal then did a fine job of introducing the operation of my new m340i to me. More

AMAZING Experience - BMW M5 Competition!! I stopped by the dealership and met Rich Baldani. I was interested in the BMW M550i and we went for a great test drive! I'm a big car enthusiast and w I stopped by the dealership and met Rich Baldani. I was interested in the BMW M550i and we went for a great test drive! I'm a big car enthusiast and was impressed on Rich's knowledge of the car and features - we had a great conversation. I changed my mind and wanted an M5 Competition and Rich was very accommodating to find the car I wanted. I felt Rich went to bat for me and worked very quickly to get what I wanted. Giovanni Tosti also got involved and they both were enthusiastic and exciting to work with. Other team members who were involved in finalizing, reviewing the car with me, and helping with items included: - Edwin Gonzalez - gave a great overview of the car and made sure I was comfortable with features! - Higor Teixeira - helped to review & resolve some items in Service very quickly, and has been a great resource to work with! - David Torres - helped finalize the financials of the car and walked through paperwork in an efficient manner! Overall - GREAT experience and I highly recommend working with these individuals - they all go above and beyond and make it a wonderful experience! I've been getting cars from Herb Chambers for the past 10 years and my loyalty is based on their outstanding customer experience!! Rich also followed up several times after I got my car to make sure I was 100% happy with everything, and he continues to stay in touch, which I appreciate! More